Pet

Boarded 3 dogs there on a couple of occasions , pets have very nice green space and clean sleeping areas ... great location ... staff is friendly and helpful ... very reasonable rates !!

I've been getting high quality food and treats for my dogs here for years, and the experience has always been positive. The staff is helpful and knowledgeable, the selection of products is amazing, and, for the quality, the prices are reasonable.

I have had nothing but helpful, friendly staff here. Whenever I am looking for toys, treats, food for our dogs, this is the place to go. Next step the baths..not sure how our older dog will react, she freaks out at home in tub. We adopted her and she has a lot of issues, anxiety etc..seemed to be badly mistreated before..let's say abused and we take baby steps with her. So this will be a challenge..

They take such good care of my fur babies when I am away.

Excellent people and facility.

Excellent

The staff at Passionate Paws is just amazing. They got my old stubborn dog walking on a treadmill !! I could not believe my eyes. Trimmed his toe nails too. Great rates and so very caring. Thanks so much. I will most definitely be back and Highly Recommend this facility .💖

I am very disappointed with this shop and the owner! Very unprofessional when hit with a bad review! Will never take my dogs here again would not recommend to anyone after the way she handled my complaint on Facebook! I took my review down off her FB page because she decided to use my review as a chance to blame the customer vs a lesson to learn from! Then blocked me from her page so I couldn’t defend my situation. Owners of companies should never try and blame the customer they should try to rectify the problem! In the business world customers should always be right whether the owner thinks differently or not! We have a English Mastiff pup he’s large. He gets excited in new environments. When I took him there for a grooming I waited outside as the shop was quit busy. The lady came out to talk to me she seen he was excited she took my dog tried to go inside with him and barely made it through the front door he was excited to go in started pulling to try and see the other dogs that were behind a cage loose inside. She gave him back to me and said “No, I’m not dealing with a nightmare dog!” And walked away from me. I went outside waited for a min thinking she’d come out and talk to me and maybe figure out a solution but she didn’t and we left. The way she handled everything was very unprofessional she made bad business choices. I have been to many groomers and this is one that is definitely not worth it. If she don’t like what you have to say you are the problem. This could have went differently when booking in my dog she should have picked a day she wasn’t so busy knowing well in advance he was a XL dog breed and her shop was full of small dog breeds. My dog has been around a wide variety of people and animals never an issue till this particular day. She should be ashamed of the way she handled this on FB no business owner should ever make excuses for why they couldn’t handle the situation and should never put the blame on the customer! As a business owner she should have said sorry this won’t work at the moment I have to many other small dogs in the building I don’t feel comfortable with this can we rebook for a day I’m not as busy and I would have agreed no issue but instead she writes on my FB review that my dog made a kid cry which is untrue he was pointing and smiling when I seen him and she said another customer had to walk across the street which is also untrue they walked right by us with there little dog and got in there car and left. This is no way to run a business.

Great place. Never worried about leaving the dogs here.

Attendants are incredibly friendly. Dogs are divided into 2 groups; energetic and laidback. My dog finished her stay happy and exhausted from all the play. I'd come again!

Store is a disaster with very limited stock. The space is shared with the Uhaul depot and a groomer. It is a large space but it is poorly organized and dirty.

Rebecca has a love for animals that manifests itself in every aspect of this business. I was given an extensive tour of the facilities during my first visit. This left me with a much appreciated feeling of trust and every assurance that my boys were being well cared for here. They always come home happy and healthy after a stay at Country Lane.

They are awesome with dogs of all sizes and cats! Love Pat and her team!

Very good at working with my dog:-) very personable:-) and did a Great job!!:-) :-)