Travel Agency

They have no machine to take a credit card payments. They Insist on writing credit card numbers and expiry dates on paper with your signature If lost, your card could be used improperly. This is a stupid practice. Don't agree to it. Ended up cancelling my holiday because they were unable to process my payment securely. The travel agent offered no value added. The travel agent looked up on his computer publicly available information. Any reasonably intelligent person can do the job the agent did without any training. The hours of operation are terrible. The agent was inaccessible to me. I'm sorry that I went to this agent. I lost my booking. I could have booked the holiday easily myself. The agent turned out to be a nuisance to deal with.

great staff always willing to answer questions to help you get where you want to go.

I had communicated thoroughly with a representative when booking a trip to China. I only needed two flights - one from Buffalo to NYC and from NYC to Beijing. Later discovered that only the flight to China was booked! How was I supposed to get to NYC? Not to mention I said exactly what flight I wanted from Buffalo to NYC! I will not be booking with them again.

Great Butler services, meet and assist and meeting handling all was on time and perfect!

Friendly and helpful staff, I will definitely come back!

Nancy at the Waterloo CAA was super great and getting us a good rate for home and auto insurance I wish Nancy all the very best and good health thank you for your help George

easy to get around but remember some change for parking.

Chris Shoemaker was fantastic! Got me great rates, one of the names on my ticket was not input correctly and before I could even get my email off to her to change it she was on the phone with Air Canada to fix it! Great work, will totally use this place again!

Si estás en Canadá, bien vale la pena pasarte de este lado Gringo y obtener mejores precios que en cualquier outlet canadiense.

What can I say, it's a jail, it's small.