Travel Agency

Good to have when you break down or need help.

Amazing place to camp, canoe and fish. staff are very helpful. We stayed at Lake Opeongo and the kids had a great time. Lots of options for families or more advantageous portaging/remote locations

Very beautiful location for photos or a pick nick.

Excellent people !

My partner and I returned from Quebec City Tour on Thursday, October 19, 2017 safe and sound and it was an excellent tour. I would highly recommend it and our tour director, Susan was exceptional, as well as Jack, our driver. There are no complaints from these tour participants and we will definitely travel with Maple Leaf tours again, health permitting.

What a facility

They made it easy to escape the cold weather! Great service! Can't wait to see them again!

Local business support

I was disappointed. I asked for prices on a 2 week trip to Southeast Asia, I got the prices for the flights but the agent never gave me the prices for hotels and excursions that we discussed. Even after a reminder from me, the agent never got back to me. I ended up booking my whole trip (plane, hotel, excursions, and some meals) on Expedia for the same price I was quoted for just the flights. I go on at least 4 vacations a year so they really missed out.

We are CAA members and this was not a good experience. The agent who served us was rude and getting any information from her was like pulling teeth. This woman should not be in the hospitality industry. The "free" handouts available to members were kept behind the counter and not available for browsing. Complete opposite of our experience at the Ottawa branch which was the exact opposite and beyond 5-star. Also, when enquiring about upgrading our membership to include our RV she said she could not help us and told us to call an 800 number because our membership originates from Ottawa which is Eastern region and Kingston falls under South Central region. Bizarre to say the least. Last I knew Kingston was located in Eastern Ontario.