Automotive Repair

If your boat requires any repairs or upgrades, stay clear of NS Yacht Works and their employees- Rick or Mark. My suggestion is this bring your business elsewhere. I had a terrible experience with this boat repair facility. I had multiple in person estimate consultations with Rick, who is one of the managers. I made very clear how much I spent purchasing the vessel ($45,000) and provided a clear budget that I had set aside for repairs (approx. $20,000-$25,000) and a list of the items I hoped to have done within that budget. I instructed NS Yacht Works to keep the upgrades and repairs within my budget and if my budget was maxed, not to do anything further and only do what they could within it. Although Rick provided a verbal commitment to pricing, he refused multiple times to actually provide a firm work order/contract for the entire scope of work. After paying for multiple weeks of dry storage for NS Yacht Works and their technicians to work on my vessel, I attended each day to track their progress as I was also paying by the hour for labour. Multiple days I would attend and see nobody there, or only present for a limited amount of hours. Certainly not every day for an entire day at a time. After requesting a cost update from Rick, he then provided a new cost estimate which was requested several times. He abruptly told me that costs had now exceeded over $40,000. In shock, I then demanded that NS Yacht Works cease all work on my vessel, provide a detailed invoice as to why costs had sky rocketed, and asked for proof such as a work order/contract and proof of worker hours showing such costs were incurred. I never authorized over $40,000 in repairs by signed contract or in writing on my vessel. I feel that NS Yacht Works took it upon themselves to simply 'assume' that I was okay with spending such an absurd amount of money, and incurred the costs assuming what I would simply accept it and pay. What kind of processional outfit does business like that? I was charged over 100 hours to install a bow thruster, remove a few electronic screens on my bridge, install a power inverter with wires in my engine room, paint the bottom of the boat, buff the boat, and paint a new line around it. I was charged multiple times for the same item including charging labour hours to read a manual on how to install bow thrusters. I didn't hire a professional outfit to read literature on how to install a part. This is all very clear on their invoice. I have tried multiple times to come to a resolution. I have asked and continue to ask for an explanation as to what led NS Yacht Works to believe that they could simply do as they pleased and incur unlimited costs without periodic updates and/or authorizations from the customer. Rick and his associate Mark refused and continue to decline my requests to simply meet at my vessel to discuss with me and show me how the amount and outrageous hours on the invoice could be explained. As a matter of fact, I've been told that I am no longer welcome at their office- not very professional. Even worse, after asking them to cease work, they literally abandoned my vessel and left it in pieces, many things I was actually billed for but were not completed. I have posted those photos to their business page. I will not be referring friends or family to this establishment.

Austin Automotive accurately assessed my car's issue, clearly explained my options and cost. The repair was conducted quickly, and fairly priced.

Great shop and quality people, they always go the second mile. If you want good work done at reasonable rates,go there. They always back up their work.

Went in unexpected and received quick and amazing service. Would highly recommend Best Man Auto Service for anyone in the area. Very kind service, and must appreciated!

Excellent work and integrity. Especially recommended for European cars.

Forget about the haters with their one stars , What they don’t realize is that not many places rebuild turbos. So they can go spend thousands at the dealer or except that not every unit can be rebuilt! But at least they are willing to try! I brought my super rare turbo to Nishad. I felt he was professional and resourceful when if came to rebuilding my turbo. It was I very nice build and works great! Prices were fair and overall a good experience ! Thanks Nishad and team for helping me get my 1984 grand national boosting again!

Being a licensed electrical contractor as well as a generator power provider, Howard and his staff are about as qualified as any company I have dealt with. I still want to have you talk to me about a home standby power package..

Excellent customer service!!! Friendly and understanding of my needs!

Quick easy service

Knowledgeable, friendly staff and quick, affordable service.

Checked over a Volvo for us. Was a great help

Everything for your rig is here

An absolute fantastic experience and overall service. The family that runs Allmac are super informative, educational as they both go out of the ordinary, to explain what may need to be done, what parts are needed, and also everything is completed within a very reasonable time frame. Great auto mechanic experts here! I highly recommend this place, any questions I had were answered, and then further more explaining the process so that I know what's going to happen. People that run businesses, don't usually take the extra time to explain things to their customers. I appreciate these things.

While on route to our long weekend destination in BC, I regrettably discovered the steering cable had snapped on our boat. In a frenzy, I desperately searched Google and discovered JRT Auto & Marine while parked on the side of the road with boat in tow still one hour outside of Cranbrook. I called at 730 AM and was enthusiastically greeted by a concerned and sympathetic business owner (John) who generously offered up his time. We pulled into town and dropped in knowing that things might not turn out as we hoped. Well, John surprised the heck out of us and made the magic happen. He sourced and ordered the part then had it couriered to his location for repair. We left the broken boat in his capable hands and collected it the next day with repairs complete. Oh yes, he not only completed the repairs, he did it quickly and without the "distress" premium we were fearing we'd have to pay. We'd highly recommend John to anyone who needs a boat mechanic! We sincerely appreciate your honesty and willingness to help us out! Thanks John!

I have had great service there for 40 years.