Beauty Salon

Dont. Just dont. I had my hair done by Krystal, who was very sweet throughtout my appointment. I brought in a picture of a girl who had tons of highlights and brown streaks. I told her that I wanted that throughout my already lightened hair. Yes, she said we couldn't get my highlights to white blonde, which I already knew, but she did say that we could get them to a lighter shade. What I ended up with has very little difference from the overall yellow color with dark roots that I came into the salon with. I wanted the chunky brown streaks throughout my hair, but don't have any, just muddy, blended-together color. My blonde is not any lighter at all. I also wanted shorter layers, but again, aside from an end-length difference, it doesn't look like my hair was cut. I am very disappointed . I tipped $44 because in the terrible spotlight of their temporary location, and at night, it was hard to see exactly what the color was like. When I got home, my boyfriend did not even believe I had my hair done, and after looking in our bathroom mirror, I could tell he was right. The picture I brought in was very different from what I originally had. When we asked for a refund, something I've never asked of a hair stylist before, Krystal first said she would not give us one and tried arguing, saying that she was "very candid about how she could not make my hair look like the picture ", which is just not true. Like I said before, she only said we couldn't lighten the blonde parts to a white blonde like the picture. She said everything else was do-able. She also tried to say that it didnt turn out right because my hair had color on the roots. What??? That doesnt explain anything. I wanted brown streaks to break up the blonde on my head- my roots would have no bearing on that whatsoever. Finally, she agreed to refund $120 out of the $220 I gave her ( the $220 does not include the $44 tip), insisting that the haircut was $100, which I cannot even begin to understand. On the website, it states haircuts range from $60-$100 and I find it hard to believe I should've been charged the top tier when the only difference in my cut is an inch off the length. I will never go back to this place. Had she told me she couldn't do the brown streaks or lighten my hair at all, I would've left, having been burned by hair stylists before. After we asked for our money back, she started to say that I have "unreasonable expectations", yet she didnt say that during the appointment. I am shocked at the glowing reviews I read on here about her. I was very excited to have found this place, but now I wish I never had. I posted a collage with pictures of what I went in with, what I left with and what I wanted, but its not showing up yet. I guess I have to record coversations I have with hair stylists from now on. To top it off, James, the owner of this "salon" didnt seem to care about what happened and said he "just owns the company, and that the stylists just rent from him", which is contradictory to the description of their salon-family described on their website. James didnt want any part of the conversation at all. I am appalled by his behavior, even more than I am by hers. My advice is to save yourself the disappointment and headache and take your money elsewhere.

Nicole is the best. Keeps me looking good.

Coco! We love Coco.

Best stylist ever!

The place is very clean. Stylists are all super friendly. Great with children!!!

Cyndi is amazing!!

Super amazing service

Awesome

Krystal was great. Very inexpensive cut and fast, quality service.

Valerie the manager gives the best cut!! Shes been my stylist since 2013. I have curly hair and have had alot of bad hair cuts, but never from her. I ALWAYS leave her chair feeling beautiful and excited about my cut!!

I'm usually nervous about going to cheaper hair salons but I was not at all disappointed in my hair cut or the service from Great Clips. The staff was very friendly and the woman that cut my hair was fast and did a wonderful job. I have gone to much more expensive salons and been very disappointed with my cuts in the past. This place is my new favorite. Affordable, efficient, and wonderful work. I highly recommend this salon!

Easy to talk to re cut. She will do anything you want her to

Nice people great service. Does wonders with my hair.

I love Jessica! Hair always looks great when I leave!

The environment of this salon is incredible. Well lit, beautiful decor, and great coloring. The staff is so wonderful and Ethan is amazing.

Got a great haircut here!

I made a 9 o clock appointment for an "updo trial" I arrived to my appointment 10 minutes early and at 9:15 no one had even arrived. Something I don't quite understand because the salon's opening hour is 9 o clock anyways. I called the owner several times and got no answer that morning ,I didn't even get a call back until I wrote them on Facebook. I got a call from an indifferent and unapologetic person and I've never cared to go back. I'd avoid this place.It's Unprofessional and apparently they can't keep track of their appointments.