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Falcon Travel

Falcon Travel

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1.0 3 reviews
Mississauga, Ontario, L5A 4E7, Canada
(905) 282-9989 www.falcontravel.ca
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Jun 4, 2022

Hajj Refund

You are not alone if Falcon didn't refund your deposit for cancelling your Hajj. We are getting together to submit a formal complaint against Falcon travel to the Saudi Arabia embassy in Ottawa. Please email fayezsalem775@gmail.com

Jun 3, 2022

STAY AWAY!!

Don't get fooled by their sweet words and promises. Falcon collects the deposits from customers who seek Hajj and cancel their trips ( because of COVID or any reason they come up with) without refunding their deposits, they keep the promise to return, but they are not. Then they will use the terms and conditions you have agreed on to legally not return your deposit!! If Falcon owes you money, please email me at mony.ezat@aol.com to get together and submit a formal complaint against them in the Saudi Arabia embassy in Ottawa. My friend in Winnipeg was promised to go to Hajj 2022, and they confirmed she could go without muhrym. After she paid the deposit($3,000), they said she couldn't go and never return her deposit back!!

Jun 3, 2022

Falcon Hajj travel agency

Booked Hajj package 2022, they confirmed I am eligible for Hajj this year, I paid MrAhmed the deposit in full. They canceled the Hajj for me and never returned the deposit back ($3000) This company will only take your deposit and you will never go anywhere with them. STAY AWAY

Google Reviews

Refresh Reviews 3.8


Jun 2, 2022
Horrible customer service regarding Hajj post COVID. Put a deposit down in 2020 before the shutdown, and every year since they have been posting new packages for Hajj, taking deposits and then no information about who is going for Hajj and when. Calling them and e-mailing on a weekly basis and no answers. Do NOT recommend.

Sep 23, 2021
Didn't answer phones or reply to our online form submission for Umra.

Jun 18, 2021
Fraud and scam. DONOT BOOK YOUR HAJJ WITH THEM! they took our money in 2020 and for 2 years they are telling us to wait and be patient for refund! Now instead of giving us the money back they are saying to take travel vouchers(so they still can have business and dont have to give our money ) i dont want to travel in the pandemic, i want my money , no travel vouchers ! No one picks up the phone, no one return calls....stay away from them!

Mar 5, 2021
These people have taken money in the name of HAJJ and after promising a return in 2021 they are now not responding and not sending the money back either. Extremely poor customer service, would never recommend this company for Hajj and Umrah

Dec 19, 2019
Amazing experience during hajj! Staff was always at our service during the whole trip and they always made sure left over food at the Mina tents were distributed immediately to the needy people and not wasted. During the hajj days, we were always toe and toe with the other VIP groups from North America.

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm