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Bridgeport Dental

Bridgeport Dental

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633 Clinton Ave, Bridgeport, Connecticut, 06605, United States
(203) 384-2261
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Mar 19, 2018
The office visit itself was fine. I waited a long time to be seen, but the hygienist was very kind and thorough, and the dentist was professional. The problem is from billing. I purchased a Groupon for a cleaning, exam, and x rays, which seemed to confuse the office when I called in, but they booked me anyway. 2 months later, I got an overdue bill from the office, saying I owed something like $65. I called and was told by the front office that it was a mistake and they cancelled the charge. A few weeks later, I got another bill, now saying I was 90 days overdue. Called again, was told it was a mistake again and someone would email me confirmation of the cleared charge (never happened). I then get a notice the balance is being sent to collections. I called the office and spoke to the dentist, who told me the billing person would call the next day. I expressed my frustration that it hasn't been handled, despite multiple calls and assurances that it was set, and the dentist got kind of snippy with me and guaranteed the billing person would call tomorrow. I'm tempted to pay the balance, just to avoid the credit ding, but I most definitely will not be returning. It's a shame the office handled a minor billing issue with such a lack of professionalism, because as I said, they do their job well. Maybe go if you have insurance so they can fight over bills.

May 10, 2018

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