Radecki James M DDS

Upon calling the office to inquire about pricing the women who answered was very unpleasant. She made it seem like the questions I was asking bothered her. Like she actually had to do her job. Come to find out she is the Dr's wife. I will not recommend anyone to that office as she treated me as an inconvenience. When I asked if the office was open on Saturdays she laughed and said no, not at all. My situation was a bit of an emergency and I told her this. She showed no concern and did not offer any solutions, not even a walk in dental clinic. I called another office, Diamond Dental, and the women was very pleasant and able to fit me in immediately due to my situation even though their schedule WAS BOOKED.

Staff and Dr. Radecki are all super friendly and so nice and actually seem to care. Great guy, great staff, I never wait more than 5-10 minutes past my appointment time (and usually they are right on time), and everything about this office is amazing. I hadn't been to the dentist in quite a while and would always dread dental appointments, but when I have an appointment here, I just feel like it's any other appointment. Also, Dr. Radecki always does whatever he can to make sure I'm comfortable. Amazing dentist. Brandon A.

I never write a review however this one was necessary. The front desk lady who is Dr. Radecki's wife is incredibly rude. I had a rout Canal and Crown done a little less then a year ago. I paid what was due at the time of the procedure. However my Dental Insurances portion was declined because it did not cover major procedures until after 6 months of existing coverage. I was never made aware of the debt by my Dr. Radecki or my Insurance. I did not receive mail or an e-mail either. When I tried to schedule another appointment with Dr. Radecki for some additional work 8 months later is when I was made aware of the debt. I then paid a few installments of $50 and $25 every pay check for a month or so. I had an appointment set for June 07 when I was called by Mrs. Radecki on May 20 stating I needed to pay NOW!! I told her I didn't have money until the appointment and I didn't appreciate the tone of voice or the berated nature of the call. She was attempting to bully me into payment. I made a previous payment of $25 just a week prior and was scheduled for some more major work in just a few weeks. I obviously am making attempts to square away the debt and give them further business. She told me if I didn't wanna pay now then she has to cancel my appointment because my debt has been almost a year and for me to "find another dentist". Keep in mind I wasn't aware of the debt until two months ago and paid over $100 in those two months. My remainder debt was a measly $160 remaining. I had two rout canal and crowns in the last three years done by them and spent close to $5000 out of pocket. I'm extremely offended by her and will never use this dentist again. However the actual dentist (Dr. Radecki) is an extremely kind man. It is a shame she will push away so much business due to her lack of understanding and rudeness. I still can't believe she told me to "get another dentist and that's life!" Wow!!! :(

Let me preface this by saying that I never write reviews unless they are good because I pick my battles and I have a life. That being said, I was so disappointed with this dentist office and feel like something should be said. I went in for a cleaning and noticed it was a bit archaic and old fashioned but there isn’t anything wrong with that. I was told I had two cavities that needed to be filled but that if we did it soon, I wouldn’t need to have them use anesthesia. I quickly scheduled the appointment but when I went in, the Dr. was going to get the medicine to numb it and I had to remind him I wasn’t going to use it ( I had assumed he would have written it down and known what was going on with his patient before beginning the procedure) I will say that he was kind during the filling and I didn’t have a problem with him although he is a bit unfriendly for my taste. My husband, did however, say that his cleaning was far from comfortable and downright the most painful one he had ever had. I think what upset me the most though about this office is the way they treat their clients. They don’t care if they retain you or not. I was over billed upon service and went back to show them my EOB but they held my money until they got payment from the insurance….it wouldn’t be okay if it was the other way around though. I went in and showed them my EOB but it didn’t matter despite my agent being on the phone saying that they had written their check a week ago. I had to wait about a month to get my refund. I told them I would be finding another dental office because I was highly frustrated and they sent a letter to me in the mail saying something along the lines of “ there isn’t a mutual trust” between their staff and myself, so they told me to contact my insurance and find another provider and included all of my records and x-rays. There was no hint of “we’re sorry about the misunderstanding” or “ we are sorry to see you leave” etc. They could care less that I was unsatisfied. I have been in customer service all of my life in varying fields and this was appalling to me. The office staff is far from friendly and I felt like I was going out of my way to make them smile instead of the other way around. I wouldn’t waste my time with this one. I’m glad I have other options.

The dentist is insensitive,arrogant and one sided.They will dismiss you from the practice if you want a second opinion.Dentist lacks social skills and office is outdated.