Stein Dental Group

I don't leave reviews - EVER. However, I use them all the time to make decisions. Others do the same, so I'll leave my two cents here: I read the most wonderful reviews about Stein Dental which was the major deciding factor in my decision to choose them as my new dentist office. I booked an appointment for 4 p.m., which is the last appointment of the day for them as I was told by the lady who scheduled it. I only took that time because I couldn't leave work any earlier. I've concluded that this was a huge mistake, as I received next to no attention or communication from most of the staff, mainly the doctor himself. I will be fair and say that both the lady at the front desk and the lady who took my x-rays were both very nice, although I didn't catch their names. First, I was guided to a room and a lady took x-rays of my entire mouth. She was patient and very kind. Eventually, the doctor came in and introduced himself and told me that he was going to do a brief oral exam. He was nice and had a professional demeanor, so initially, I was impressed. The exam lasted all of two minutes or so, which I assume is normal. He told me that he was going to go do a write up of my results and come back to discuss the plan moving forward. I thanked him and waited patiently. To my surprise, he didn't come back at all. In fact, it was another person entirely - a lady, different from the first lady who took my x-rays and assisted the doctor with the exam. Again, I don't work in the industry, so I assumed that this was normal. She gave me a quick run-down of everything they thought needed to be done. Everything (strongly) recommended by them were all to be done by different doctors, none of which included the one I had just met. That's fine and all - but this is where my issue comes in to play. Not once did anyone ask me what my main reason for the visit was, although I did list it on my new patient forms. I have a broken tooth that needs to be extracted and a bridge needs to be put in. After the last lady went through the entire workup, I asked her about what could be done to fix that tooth, because nowhere was it listed or mentioned, aside from the extraction. That would have just left me with a noticeable hole in my mouth, so I was surprised that nothing was written down about repairing it! She responded with "well, you'll need a bridge but I'll have to speak to the doctor about that. He's no longer available today." That's the WHOLE reason I was there, although no one ever even asked, much less addressed it! I imagined that at some point, someone would discuss my needs with me and we'd create a game plan of sorts together. I have very good insurance, however it doesn't cover the total cost of any procedure, so I have to prioritize the procedures I need done. I live on a budget. The most important to me was fixing the broken tooth and repairing my confidence with a better smile. I'm not a celebrity or a VIP by any means, so I don't expect to be treated as such, but I do believe in a thorough consultation to address your patient/customer's needs, no matter what time of day it is. I attribute the lack of consideration to the time of day, mostly, as I understand what it's like to just want to go home after a long day, but I also work long days and this appointment time was offered to me, so I should have been afforded the time by the doctor himself as well. If the proper time and attention can't be offered to the patients simply because it's nearing the 5 o'clock hour, then perhaps they shouldn't book appointments that late in the day. Needless to say, I won't be returning.

I came here because of all the good reviews and I was not disappointed. They explain everything, make you feel comfortable and the doctor is very nice. I hope to keep coming here as long as I live in this area.

If they diagnose you here get a second opinion. After hearing my symptoms and looking at an X-ray Dr. Stein said I needed a root canal and had the girl at the desk take a $75 deposit for a specialist that comes only twice a month, and told me that out of pocket it would cost over $700. When I asked if I could use my secondary insurance they said most places don't accept more than one insurance per person. Lucky my mom works in the dental field and at her practice in Fort Myers they said they would use both insurances and it would cost me less than $50 out of pocket. After hearing my same symptoms and looking at an X-ray the doctor there told me I might not even need a root canal. After he began working on my tooth he said all I needed was a filling and I walked out paying nothing. Don't be afraid to ask questions, especially if something doesn't sound or feel right. I would have paid almost a thousand dollars without needing to.

This is by far the best dentist. Staff is always extremely nice and helpful especially Carrie!! Office is always very clean. They will work with you on pricing and have the best pricing from hillsbouruogh to Pasco!! Definitely recommend

If I could give more than 5 stars I would. From the time you walk through the door you are greeted with such warmth and professionalism. The staff are all phenomenal and Dr. Hyman and Dr. Stein are both awesome. I love this place. How many people can say that about "the dentist." Valerie Pinder