Carson Kutsch DDS, Albany Oregon Dentist

A whole new dental experience! Dr. Kutsch and his team are 21st century professionals with a highly intentional state of the art dental practice. Their use of digital photography with panoramic and portable x-ray machines lets you see your teeth like you've never seen them before...from all angles, giant sized and in 3D! Dr. Kutsch is clearly a wizard with the computer as well as with his state of the art dental practice. I went in for a second opinion after going to see my Salem dentist for a toothache on a tooth that already had a crown. They told me I should probably have an implant and the bill would be $5000! With no dental insurance, I looked for a dentist that would be familiar with implants, to get another assessment and hopefully a lower cost for the implant I was told I needed. I found Dr. Kutsch and made my appointment on-line, and got an appointment almost immediately (I was in pain). I was ushered in within 5 minutes of my appointment time for a quick and painless panoramic x-ray, and then seated in the examining room. A few questions from the assistant re: my health status, etc., and Dr. Kutsch came in, introducing himself as Carson. He verified some info with me about my problem, did a quick exam of my mouth and then showed me what he was seeing in the x-ray images. The cool thing was that the computer was positioned so that I could very easily see the screen and follow exactly what he was seeing and saying! Imagine my surprise when he told me that he did not see that it would be necessary to go to an implant, and that he would recommend saving the tooth with a crown replacement! This would of course be less invasive, less costly, less painful and less time-consuming and he predicted the potential for it being a successful medium or long-term solution at over 80% probability. Add to this that if it failed anytime within a 3 year period, he would credit the amount paid for the crown to the next level of intervention (a root canal, NOT an implant)! Needless to say, after hearing this careful analysis, I went for the crown and they did it on the spot! The crowns are made in-house, there was no temporary necessary and I was in and out with my new crown within 2 hours with no return visits required. While I won't say the procedure was fun, I did feel like it was as fast, comfortable and efficient as possible. Best of all, I was treated with respect, and fully included in the decision-making by being provided with full information about the reasons for the procedures I might need, the options he considered, and a step-wise, lower to higher cost analysis. Others have written about the office waiting room, but that makes the first impression when you walk in.... This dentist has considered the subjective experience and comfort of his patients from the minute they walk in the door. You are greeted immediately with a smiling and pleasant receptionist and seated in a waiting room with multiple considerations for your comfort.... not only are there different types of chairs to suit individual needs, some with adaptive supports for those with back issues, but there are fresh hot and cold beverages to be enjoyed, again with multiple options for different preferences, and great healthy snacks including fresh fruit! Big wow factor with this dental office for me and I have only listed some of the remarkable service features. Best of all, my new crown seems perfect after only a couple of weeks and the tooth colored porcelain makes it unnoticeable; a nice change after all the gold! Thanks "Carson" and team. Your special efforts do not go unnoticed, even if your crowns do. :)

Don’t waste your time or money to pay any others dentist or staff to treat you improperly. Spend less time and less money and get a top shelf experience with Dr. Kutsch & his team. I recommend this office for anyone wanting comfortable, affordable and quality dentistry. Customer service is clearly top priority & I can’t wait to go back. The teams’ culture is gravitating. The team was genuine and exceptionally considerate. I am very excited to be a part of this office.

Very comfortable atmosphere. Inviting and friendly staff. And a follow up call a few hours later to see how I was holding up. Excellent service indeed.

I have nothing but anxiety when I go to the dentist. Though I have taken good care of my teeth, it is always a personal battle with the anxiety. A family member insisted I see Dr. Carson maintaining I would be comfortable and confident in his work. From the moment I walked in the door, I was welcomed with smiles and with a staff that actually cared how anxious I was. Dr. Carson's associate, Dr. David, was involved in my treatment as well, and I thought he was just as exceptional as Dr. Carson. The two of them are a great team in their care of me. It is evident everywhere, that they are both committed to the patient in their high level of 21st century care with the advanced technology in the office.Way beyond what most dentists have. It certainly helped me understand what needed to be done in my treatment. After talking with Dr. David, I went ahead with their extensive treatment for me. This was the right place for me. Everyone was professional, friendly, and very attentive to my needs. I am so grateful to have taken my family members advice. I will certainly recommend both Dr. David and Dr. Carson to my friends.

Staff is very friendly. They take the time to explain everything in detail. Definitely would recommend them.