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Dr. Ronald K. Roessler, DMD

Dr. Ronald K. Roessler, DMD

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4.7 Google Review
Jacksonville, Florida, 32204, United States
(904) 356-4880 www.fivepointsdental.com
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Refresh Reviews 4.7


Feb 26, 2013
Do you know how you know if an Office Cares about you is when you write a review and they contact you. I wrote the below review and it took 2 years but guess what I got a call from Dr Roessler's Office Manager and I could not be more pleased. If this is setting a precedent of service to come and an upgrade to friendly, I want to spend time with the customer service I expect from the front office when I call walk up to them or have any contact at all, I am pleased to announce that they are off to the races. I Like to know who and feel like the environment I am in is familiar and friendly remember "Cheers" that's what I want to the best of the business ability. As soon as I am able and Open Enrollment I am back to Dr Roessler and Valarie. Thank you for calling and make me feel like what I said meant something!

Feb 22, 2011
TERRIBLE!!! Do I have your attention...Dr Roessler is AWESOME and I have recommended many of my Friends to him....The Issue I have is front office manager and Staff who change faster than I change my underwear....The consistency is not very good and the service where it was awesome when he first opened when his Front Office Mngr/Wife took over things did not and have not gone well....My most recent contact since I have started my own business was through Ginger who called to see if I would like to come in for a cleaning...I said I would like to but I am prvt pay now and we were disconnected....giving the benefit of the doubt and thinking we were disconnected I called back....She answered the phone I advised who I was and that I was calling back she said she would have to call me back and I have not heard from her since that was 4-5 weeks ago....If you do not have that Insurance money coming in they treat you like a second rate citizen...I think the Doc is awesome!

Aug 18, 2011

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