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The Children's Dental Centre

The Children's Dental Centre

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3.7 Google Review
523 The Queensway #104, Toronto, Ontario, M8Y 1J7, Canada
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Refresh Reviews 3.7


Apr 19, 2019
I wish I could give it 0 stars! I brought my son here for a checkup and cleaning when he was 2 years old. I got a lot of slack for not using fluoride and a whole lecture about how I was creating a “perfect storm” for a surplus of cavities if I didn’t x-ray his teeth. There were no visible cavities on the exam and I personally didn’t want to do the x-ray but the dentist used a high pressure sales pitch on me and so I gave in. I sat in the room waiting, thinking the dentist or someone would come in and go over them with me...as they were so important...but the hygienist came in and said we were free to go. I asked her if I could see the x-rays and so she brought me over to look at them. She said “everything looks perfect”. I get to the front and I had a $300 bill! I felt totally ripped off. They use language to guilt you as a parent so they can bill excessively and when I questioned the cost, they used the tag line that they are a speciality clinic because they deal with kids. My insurance company didn’t even cover half because they labeled it as exorbitant billing! Save your money and pick a more trustworthy business.

Jan 18, 2019
Very very poor service. They called me at least twice a day to confirm my son's consultation. When I was able to speak the receptionist, I told her to cancel the appointment. She didn't ask me why, so didn't think that I had to explain why I was cancelling. That's when she threatened to call my son's dentist to inform them I wasn't getting treatment on his teeth! Unbelievable. I am going to get his treatment done but at another dentist that is much closer to where I live. I didn't think that I had to explain that to her! She was so rude that I ended up calling them back and speaking to someone else and told her I was going to another dental clinic for my son and to NEVER contact me again. Clearly this dental clinic is money hungry. Glad I didn't end up coming here!

Jan 9, 2019
Our son was in great hands at the Children’s Dental Centre. All our worries were put at ease. Dr. Masse and her staff are very patient, professional and knowledgeable. Thank you also for the personal follow up phone call and email as well!

Aug 15, 2018
My 8-year old son had to have his baby molar tooth extracted with a general anesthetic - we truly could not have asked for better care. Dr. Masse and her staff were amazing from beginning to end. They explained everything, put our family completely at ease, and personalized the follow up. I would highly recommend them for both regular, and specialized services. Thank you!!!!

Feb 25, 2019
I brought my 3 year old here and same as many of the other stories, we had been told she had a cavity and by the end of it all it was the worst experience of my life never mind hers. I cost out a crazy amount of money $2700 for something that should have never happened in my opinion.

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