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Great Lakes Dental Care

Great Lakes Dental Care

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3.5 Google Review
2983 Westoak Trails Blvd, Oakville, Ontario, L6M 5E4, Canada
(905) 847-8818 www.parkyoursmile.com
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Feb 19, 2019
Both the front end staff and back end staff are very approachable and professional. I have been coming here for a while now, and couldn’t imagine going anywhere else. All my questions are answered in a way I can understand, and the care I receive by the dentist and support staff is excellent! Thank you Janet & Jess

Sep 11, 2018
Can't be more grateful for my new smile. I had some very old crowns on my top front teeth for 30, 35 years or so that I had gotten done when I was young. Over the years, they have gotten discolored and gray (because part of it had to be made of metal). I was really unhappy with my smile for a long time now but the thought of changing them always made me nervous. I finally found enough courage to start looking around for a good dentist and this office and Dr. Han was recommended by my neighbours! From my very first visit for an exam, the office made me feel very welcome. The front desk ladies are so nice and kind, the hygenist who did my cleaning was thorough and gentle (the TV on the ceiling is a nice touch). And Dr. Han was very gentle and knowledgeable, made me feel very comfortable starting work on my front teeth. Price I was quoted was fair. I am writing my review today after my new porcelain crowns were put in. Virtually painless all throughout. She made me feel at east at every step (and this is coming from someone who shuddered at the thought of someone cutting into my crowns on my FRONT TEETH). Dr. Han and her assistant make such a great team, the friendliest!! Beautiful result and I am so so happy today. Thank you so much to the whole office. I walked out with a brand new smile!!

Jun 16, 2018
Because this dentist is a couple blocks away from my house and because of one fantastic hygienist (Pavan) I’ve been going here for years, but my patience is running out. Always had Pavan, and despite the revolving door of dentists, the service was fine. Then a few years ago I was given a different hygienist, despite booking with Pavan. I was told she was great, but then she dug a chip out of a tooth while scaling (practice acknowledged this). I now have pretty severe intermittent sensitivity. I should have sued them, and did switch dentists, but due to a mix up at the new practice (which would have delayed a scheduled cleaning by 8 months) ended up back here, on the condition that only Pavan clean my teeth. Problem is a few years ago she switched to only one day a week, so now I get far fewer cleanings than I used to because I have to wait minimum 6 months to get in. Booked a cleaning with Pavan 6.5 months ago for today. Came in for my appointment 10 minutes early, then waited 30 minutes to find out that Pavan was “off” today. Refused to have another hygienist do the cleaning, and now am stuck trying to find another slot (likely months from now). The most frustrating thing is Pavan was scheduled off (not an emergency or anything) so the practice knew well in advance. Further, it says explicitly in my file (they read it to me) that I would see Pavan only. So all the information was there prior to my appointment to call me to reschedule. I’m done. Worst run practice I’ve ever seen. Revolving door of dentists (don’t even know who owns the place). Inexperienced hygienists that chip your teeth during routine cleanings. And admin that is too disorganized to check a schedule (seems all they can do is pre-book next appointment then let their auto reminder system take over). People should know. You don’t get this crappy a rating by being even passably acceptable. Go somewhere else.

Jun 29, 2016
Went there with an emergency because it was close to my home, treatment was immediate and complete. Prices reasonable, the doctor and staff knowledgeable and very helpful. Apart from fixing whatever was wrong, they managed also to convey the message that they cared for my problems. I have rarely - if ever - seen this level of customer care in the last 15 years. Highly recommended.

Dec 20, 2017
Been too many dentists. Great Lakes Dental Care rates among the best. Why? My regular dentist there is dr. Nightingale. Very friendly, takes his time, explains every step of what is happening during the process. He is highly knowledgeable in dentistry, orthodontics and medicine in general. 5 stars. I also like the hygenists, front desk staff is super. They dont call you too nag you every few weeks to 'remind' you your due for a cleaning. Thanks. Janet

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