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Moissy Fine Jewellery - Toronto Moissanite Store - Toronto, Canada

Moissy Fine Jewellery - Toronto Moissanite Store - Toronto, Canada

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1.0 1 review
863 Wilson Ave, Toronto, Ontario, M3K 0A4, Canada
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Mar 12, 2021

WORST EXPERIENCE EVER!!

My Fiancé and I were so excited to start our ring design at Moissy in Toronto, but little did we know it would turn out to be the WORST EXPERIENCE EVER... After 8 trips out to the store because of countless mistakes we in the end got a full refund and are now starting the ring design in a more reliable store. It started with the wrong size in the band, then two resizing mistakes and also two chips in the band and diamond, that i was told was ''meant to be there''. Also after all the mistakes they would send us automatic emails to say our order was ready. Such bad customer service, not even a phone call. They made something so important to us feel like nothing in the end. The ring was so badly done it felt like a second hand ring. WORST EXPERIENCE EVER!!!!!

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Jan 16, 2019
Thank you to Colleen and staff for a wonderful experience. Your input in custom designing my dream ring was incredible. Not only is the centre Moissanite spectacular, but the quality of the workmanship on the halo and the ring band (real diamonds here!) is absolutely top notch. Very impressed. Can't wait to pick up the wedding band!

Jan 6, 2019
Can’t say nothing but great things about this place!! They have been so patient with me and professional. I’m in LOVE with my ring!! My brother also purchased a ring from them for his now fiancée and he was impressed by their work ethic. They were able to do a rush order for him and had it ready sooner than expected!! Always answering questions promptly and most importantly, their work is outstanding. Don’t go anywhere else!

Dec 23, 2018
Really lovely staff took the time to explain their products and answer all my questions without being pushy on sales. Their rings are gorgeous and the store is small but has a good variety to look at. They can also do all manner of custom orders at reasonable pricing.

Oct 13, 2018
My fiance and I had an incredible experience shopping at Moissy Fine Jewellery. The store is well-designed, accessible and welcoming. We had the pleasure of meeting and working with Colleen, who is an extremely patient individual and did not force her opinions or sales on us. She was thoughtful and understanding as we pointed out designs we liked and disliked, to help narrow our search. To anyone who is considering a visit to the store - highly recommend it. We are extremely happy with our purchase and for all the services provided by Moissy!

Feb 23, 2019
I honestly can't believe that we got a ring better than I could have dreamed within my bf's small budget. The store was beautiful. And the selection is larger than I thought at first glance. The employees were super helpful, patient and knowledgeable! Thank you Moissy!

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Opening Hours

Mon:11 am - 7 pm Open Today
Tue:11 am - 7 pm
Wed:11 am - 7 pm
Thu:11 am - 7 pm
Fri:11 am - 7 pm
Sat:11 am - 6 pm