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Kay Jewelers

Kay Jewelers

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2.6 Google Review
El Paso, Texas, 79912, United States
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Google Reviews

Refresh Reviews 2.6


Mar 7, 2018
Very pleasant experience and excellent customer service. Maybe under new management based off the other reviews but the customer service was great for me and my wife. They answered all of questions and have and have performed all our work in a timely manner.

Apr 8, 2018
Customer service was awesome!! Megan was very friendly and helped me out with all my questions and needs. Definitely will be going back again.

Jul 30, 2017
Awful treatment, my sister left her engagement ring because it was bigger than her size, we went all the way from chihuahua mexico they would not accept a mexican phone number as contact to let us know when will the ring be ready, which is ridiculous, then we call several times for updates to know when will the ring be ready and they were very rude, since we left a local phone number because they would not take our mexican phone number when we went to pick up the ring with the invoice and all the papers that prove that she was the owner, they will not give us the ring because the phone number was under the name of alfredo (our local phone contac). I dont know if it is because we are mexican or they are just rude with every customer, I would expect more from a recognized jewerly, at least a decent treatment. I do not remommend it at all, specially if you are foreigner.

Jan 21, 2018
Went in to see if my ring could be fixed because we did buy a warranty but weren’t sure if it would cover the ring. They were busy & we waited a couple of minutes decided to ask the “manager” if the ring would be covered & even showed her the ring & said it would be covered, waited an hour, to be told after that the ring wasn’t covered under the warranty. The waiting time was ridiculous.

Aug 21, 2017

INDUSTRY BLOGS

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding the...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Today
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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