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The Waterworks

The Waterworks

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3.5 Google Review
550 Schrock Rd, Columbus, Ohio, 43229, United States
(614) 253-7246 www.thewaterworks.com
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Google Reviews

Refresh Reviews 3.5


Sep 7, 2018
I asked WW to install a single simple 3/4” shut-off valve on an exposed and fully accessible waterline in my basement utility room. I sent them photos of the area and pipe before they arrived to do the work. The valve was to be installed 4’-0” off the floor. No ladder needed. It took the technician and an apprentice (why two people were needed is beyond any reason) a full 15 minutes from the time they arrived until they departed my home. They had the audacity to charge me a 1-hour minimum charge of $232 for that little bit of work. Said that was their policy. UNBELIEVABLE!!! I recommend you use Staats Plumbing for any work as they are much more professional and reasonable with their pricing.

Sep 5, 2018
My wife called to have our back flow checked (without my knowledge) she called THE WATERWORKS and the tech at THE WATERWORKS told my wife it was bad and needed to be replaced at a cost of $400.00. I own a business in the Grove City area and have for over 40 years. We also repair irrigation and have for many years but we do not test. In this case my company replaced the back flow last year and was surprised to find out it was bad so I had it tested with someone locally and SURPRISE#1 it was functioning properly. I called 3 times to get another test and 3 times I was told someone would call me back and SURPRISE #2 no call back. Called today and the person I spoke to said it was reviewed and SURPRISE #3 there would be no return inspection, call back or refund. Not that it probably means anything to THE WATERWORKS but our business provides services to over 2000 customers in the Grove City area alone. So I say to THE WATERWORKS please let us know if we can do anything for you in the future. We would love the opportunity to share our experience with others. Thanks for the great service.

Jul 19, 2018
The Waterworks technician Lonnie did a great and Fast job of getting my plumbing connected to the new sink. Left everything clean and neat. I have used Waterworks in the past and based on this experience and previous experiences I will continue to do so. Everything seems to be working great.

Jun 16, 2018
Wow, what great experience. When I called I was quickly scheduled for the next morning to accommodate my schedule. I received a confirmation call the morning of to relay the expected time of Dan's arrival. Dan arrived on time . Dan was very attentive in listening to my concerns and went about hius business in an efficient manner, constantly communicating his findings. At the end of it all I felt that I had been well served. I know Waterworks will get my call next time I need anything in their ranges of services.

Sep 4, 2018
Just had a toilet unclogged by them. They also fixed the flange correctly. Texh was very professional. The only reason for the lower rating is the price. This a rental property and have had roto rooter come out on other properties and was a lot less expensive. I paid almost 500.00 to clear a toilet drain and attach a flange. Was about half with others. However they did make it out there.

INDUSTRY BLOGS

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