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Swiss Chalet Rotisserie & Grill

Swiss Chalet Rotisserie & Grill

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3.3 Google Review
502 Edinburgh Rd S, Guelph, Ontario, N1G 4Z1, Canada
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Google Reviews

Refresh Reviews 3.3


Jan 12, 2018
I've eaten in-store multiple times and each time the server was attentive and polite. The only reason why I'm giving 3 stars and not 1 is this. Decided to do delivery from them as I had a coupon. The driver failed to deliver the appetizer. I checked over the food right after I closed the door, but he'd already left - the only item that was missing was the appetizer. So I called the location and the manager offered re-delivery, which was just fine. It took 1 hour from the call for them to re-deliver a single appetizer. I live less than 5 minutes (10 minutes at most) from the store even in adverse weather conditions. I was reading some reviews and saw some people complaining about a similar issue with delivery. Don't order delivery here, this is the first and last time I am.

Mar 13, 2018
You can always count on Swiss Chalet to have great food and great service. Their festive dinners are a great value. Excellent restaurant for small to large groups.

Jan 6, 2018
The worst experience I have had so far with Swiss chalet. We ordered our meal at 6:32 it showed up at almost 9pm. They called us twice to say it would be there any minute. The manager also told us it was late because they had to remake it due to being cold. That was a lie, the food was old, cold and tasted disgusting. They offered us a credit at the same value of the meal we ate tonight. I was completely disappointed. I usually pick up at the Woodlawn location and have never had any issues. It's definitely the last time I will get anything especially from this location. The meal was so bad it has turned us off of Swiss chalet.

Mar 4, 2018
I couldn’t believe the quality of their food! I ordered a family dinner (takeout) which included four sides. The chickens wing was black and severely burnt. There was a brown lettuce leaf in my salad and the fries looked like it was scraped from the bottom of the deep fryer. I don’t think I will order food from this place any time soon .

Mar 1, 2018
Rude service and sub par food. Dining room is freezing and too bright

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Opening Hours

Mon:11:30 am - 10 pm
Tue:11:30 am - 10 pm
Wed:11:30 am - 10 pm
Thu:11:30 am - 10 pm
Fri:11:30 am - 10 pm
Sat:11:30 am - 10 pm Open Today

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