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Wendy's

Wendy's

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3.8 Google Review
480 68th St SW, Grand Rapids, Michigan, 49548, United States
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Google Reviews

Refresh Reviews 3.8


May 7, 2018
I now understand why this location isn’t busy at dinner time. Inefficient is the term that best describes the staff. When placing an order or asking for something the staff acts as if they aren’t even sure they have the item or can find it. They feel confused. On this particular visit, the lobby pop machine isn’t working. The lady at the counter acknowledges this, but continues to hand the customers empty cups—only to have them return a second later and have her fill them. The lobby redesign is such a mistake, as it feels it reduced the seating in the lobby. The large windows facing west, are a great way to get sunburn while indoors.

Mar 2, 2018
There was apparently some issue with the car 2 ahead of me in line, so it took extra long. But once that car left it speed right up. The guy at the first window was super friendly. Food was fresh and hot. Worth the wait, especially that cheap!

May 10, 2018
Always clean. Good staff. Can get very busy at peak times due to lack of options near by

Apr 6, 2018
We ordered the 4 for 4 menu items. We thought the chicken wrap and double stack were very delicious. It was great to feed 2 adults for under $10.00

Mar 22, 2018
There was 1 worker trying to wait on people in side and through the drive thru The others were outside.Took 17 min. to get our order.Food hanging out of the trash bin and onto the floor.Gross mess! What has happened to good work ethic???

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 11 pm
Tue:10 am - 11 pm
Wed:10 am - 11 pm
Thu:10 am - 11 pm
Sat:10 am - 12 am

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