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Five Guys

Five Guys

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4.2 Google Review
6477 N Sheridan Rd, Chicago, Illinois, 60626, United States
(773) 262-9810 fiveguys.com
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Google Reviews

Refresh Reviews 4.2


May 3, 2018
Great fresh burgers with all the trimmings you want. Free peanuts are a major plus too. Fries are great and plentiful. Always a treat and reasonable prices.

Apr 22, 2018
The food is delicious and comes quickly. The service isn't bad.... but at the the same time, the cashier made very little eye contact and never smiled. Maybe he was just having a bad day...

May 7, 2018
I walked in this past weekend craving an oreo milkshake and a good, old fashioned cheeseburger. That is definitely not what I got. Hurray for food poisoning! Workers do not greet you, nor did they attend to me quickly. I said hello, received no response, and then proceeded to wait another 4 minutes before anyone walked over to the register and acknowledged me. My order is taken and my food is made, but the two milkshakes I ordered have not been. I said something to someone behind the counter, requesting the two shakes I had purchased. It was several minutes before this person even bothered to look up from their task to callout for 2 shakes. 12 minutes later, I got my shakes. It seemed as if every person working was incompetent. I have worked customer service, specifically food, for over 5 years now, I recognize that it gets busy and can sometimes feel overwhelming. However, the store had 3 families sitting down eating and 1 other person in line with me. That's not very overwhelming when there were at least 5 people behind the counter. After the horribly drawn out process of ordering, and repeating my order because no one was communicating, and then receiving my food, I run home to eat. About 3 hours later, I was violently ill. I knew immediately that my meat had been undercooked from that Five Guys. I divulge in the occasional junk food, but I am active and healthy. Never have I been sick like that. It was awful in every way (painful and embarassing) and it caused me to miss a day of work. I will certainly not return and will offer my story to anyone who says they want to go there for a bite to eat. Talk about a serious health hazard. Especially for someone with a weaker immune system.

May 2, 2018
Great food with great service. Employees here are very courteous.

May 16, 2018
Love it. Love it. Haters gonna hate but awesome place for a burger and nice staff.

INDUSTRY BLOGS

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Opening Hours

Mon:11 am - 10 pm
Tue:11 am - 10 pm
Wed:11 am - 10 pm
Thu:11 am - 10 pm
Fri:11 am - 10 pm Today
Sat:11 am - 10 pm

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