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Main Floor Covering

Main Floor Covering

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4.3 Google Review
46937 Van Dyke, Shelby charter Township, Michigan, 48317, United States
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Nov 5, 2018
Great experience. So helpful and efficient in spite of me changing my mind several times, . Installation was great, much faster than I anticipated and their cleanup fantastic! I did hard flooring and carpet through Lisa and she couldn’t have been more helpful.

Nov 3, 2018
Very Disappointing Experience! We purchased flooring (the whole house - 1600sf) for our new home from Main. While buying the product was easy enough, the rest of the process was filled with challenges. A promised 3 day install by the salesperson ended up taking 3 weeks. I assumed Main had a full installation team on board - they don't - and this information was not shared with me. They hire independents so 1 installer showed up. Too many mistakes and problems to list here so let me just say I know things can go wrong so I look to see how an organization responds. This is where Main fails. The sales person and owner (who I believe need to be involved and accountable throughout a project) left all of the problems to the installer (the installer did quality work). There was zero communication from the sales person during the problems unless he was reached out to. The "last straw" was when we finally called the owner to share our concerns, she clearly wasn't interested and passed us back to the salesperson. We still have a flooring project to do in our new home - it will not be with Main Flooring! Final note - the response and follow up call from Main came after I posted this review! The flooring is installed and you are fully paid. There is nothing more to discuss so no need to follow up any further.

Mar 5, 2018
I had a wonderful experience with Main Floor Covering - Lisa is very knowledgeable and helpful. Prices were the best I found and I did my research! Her installers were very professional and skilled - and worked very hard to get the job done in record time. I have been extremely pleased with my experience, the work and product quality. I will definitely be a return customer and will recommend this business with confidence to my friends and family.

May 2, 2018
I had a wonderful experience with Main Floor Covering. Tony was a pleasure to work with and the install team did an excellent job on the hardwood floor project. I would highly recommend Main Floor Covering for all your flooring needs.

Jun 17, 2018
Main Floor in Utica was highly recommended to me. I quickly learned they carry very fine products and give very fair pricing. What I like most about Main Floor is their integrity and honest values, and they are very kind people to work with. This company delivers true service, working to understand and help customer needs. The sales team goes the extra miles and there was never any pressure. Only warm welcomes to help. The installers I've worked with were well-experienced professionals who also went out of their way to help. Main Floor in Utica is a wonderful business to buy from and a big thank you to the owner for making it so! I have great confidence in Main Floor and look forward to working with them again.

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Opening Hours

Mon:9:30 am - 6 pm
Tue:9:30 am - 6 pm
Wed:9:30 am - 6 pm
Thu:9:30 am - 6 pm Today
Fri:9:30 am - 6 pm
Sat:9:30 am - 6 pm

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