Purolator

I have seen a steady decline in how they treat customers and their lackadaisical view towards their shipment dates. They do not always scan their packages, or have significant delivery delays. Years ago in college I worked unloading trailers in the morning and I remember a beautiful crate of Olive Oil that had made it all the way from Italy to Edmonton.... it was sitting at the top of one of the trailers, so 8 feet up at the top. The workers could not get it down so they just pulled the bottom piece out so it all fell and broke. I am finding this type of attitude with most people I deal with in Purolator. To finish the story, the workers shoveled the glass and oil into a bag and delivered it to the client. They shrugged and said, "that is what insurance is for."

Excellent door to door service in rural Spallumcheen for the past 12 years. DHL/Loomis Express could learn a thing or two from Purolator!

Don't do rural deliveries and their hours are horrible. Closed early, open late and closed Saturdays. Great hours for anyone that does not have to work.

They called and told me I had a parcel to pick up. When I went to pick up it took them 10 min to find it.

They are okay but unlike everyone else they do not deliver to rural areas at all. A real pain when you paid for delivery to your home and have to go out to get it.