Purolator

I had no idea what I was doing but the staff there was pleasant and explained everything. 😊

Stayed home all day on delivery day - absolutely no attempt to deliver the package - although tracking states 'attempted delivery'. No notice left either to pick up the package. Called Purolator - and they said they can hold it for me at the office and call me when it is ready to be picked up - this was on Friday afternoon - they didn't mention that they are CLOSED ALL WEEKEND. No phone call on Friday - so now I have to wait at least a week to pick up my package because of my work schedule - purolator sucks! It wouldn't let me without picking at least one star - because it is only a week before Christmas - Purolator you get 0 stars. If your drivers are that bad at their job - the least you can do is extend your hours during the holiday season

Terrible service in Penticton, BC...twice, I've barely gotten my parcel; they don't ring the intercom or leave a message. My phone number was on parcel...they didn't phone. I had to go and pickup at depot on last day before it was to be returned to sender. I'm checking with seller from now on before purchasing; if it's Purolator; I buy elsewhere. My neighbour went through the same problem just a week before me.

Excellent customer service. Thx Jessica

Anytime I get something delivered by purolator There is never an effort to actually attempt delivery. I track my packages closely, knowing that it is out for delivery I keep my phone close by as the intercom for my building goes directly to my phone. When tracking says “attempted delivery” and no actual attempt was made it makes me angry as this happens EVERY SINGLE TIME I try to get something by purolator in penticton... stop being lazy and do your job!!!