Really bad experience. We are a busy company with 3 locations, always having to send stuff between the offices daily. we always ask for the quickest service, and yet they very seldom pick up the parcel within the time frame its supposed to take them to even deliver it... a very recent bad experience;
we called in a pick up yesterday for delivery the same day. the parcel was picked up around 1 pm but was never delivered. we went online this morning and it shows the parcel was attempting to deliver at 7:30 pm last night (we close at 4:30)... assuming they will try to deliver again at 8:30 am when we open.
WRONG. instead they lie and say one of our employees cancelled the pick up and they never picked it up. after 30 min of us looking for this parcel they turn around and say the delivery man found it in his car and will be at the delivery location within 10-15 min. WRONG AGAIN, he shows up here 30 min later, with an attitude and no apology. WE WILL NOT BE USING THE COMPANY EVER AGAIN - And this has not been the 1st problem with them.. Not a happy camper.