The lady of the customer service hotline this morning was not very helpful, she was basically telling me if I wanted to contact the Truro store directly all calls had to go through her (the hotline) meanwhile scrolling the website I found a direct line to the Truro store. Along with these other people I will not ship with purolator again unless I have to. Amazon prime is 2 day shipping and purolator is making it 3 days.. also tell me how if the drivers delivers have until 8pm to be dropped off, how does the depot close at 6 making it impossible to pick up the package same day as delivery attempted..