I had to misfortune of having to deal with a "manager" at AllPoints Courier (twice) and have never, as a client, been treated with such disdain and disrespect. I will not EVER be calling them again to ship anything. Was handed off to her twice from the same lovely lady I have always dealt with. The transition was shocking to say the least. The negative tone, poor customer service (total lack, to be honest) and snide remarks were uncalled for and very inappropriate. When I was told an extremely high delivery cost and had to check with a manager before I could agree on pick up, she nastily said "will you be having this picked up or not", I apologized and said I needed to check. I came back with a no due to price and she said disgustedly, "I can't believe you guys!". I said sorry and wished her a good day. Throughout both calls, I felt like I was being assaulted. I won't deal with them again and will advise anyone not to.
