FedEx Ship Centre

whoever they have delivering to the Dartmouth area clearly doesn’t know how to do their job. They showed up to my apartment, didn’t ring the buzzer OR call me as per my delivery instructions, and just left. I called their customer service number and asked about a reattempt today, specifying quite clearly that I took the day off work to wait for this package because I work 9-5 so there wouldn’t be anyone here to sign for the package. The person on the phone did their part — they spoke to dispatch. But what happens an hour later? I get an email saying my delivery was rescheduled for tomorrow. When I can’t be here to sign for it. Now I have to bus out there because as I said to them, I don’t have a car so I can’t just go pick it up. And this is all because whoever was delivering couldn’t read the instructions. I’ve been here all day. This has been ridiculous, I’ve had nothing but bad experiences with this company.

Like everyone else has stated, never ring buzzers, never knock, terrible times, never try to attempt, hours wasted on the phone trying to get them to do their job and what I paid for. Just finish it off FedEx and get the hell out of Canada. If you are in the industry of angering customers then I will say you are number 1 in your field but I thought you were into delivering parcels so....

I always find the staff helpful. The rates are great. Example halifax to Ontario $24 FedEx ground in 2 days or cda post $26 in 6 days. $2 bucks more to take 3 times as long? No brainer!

First off, the woman who helped me here was very nice and performed her job efficiently. However, why FedEx decided to close their downtown Halifax location in favor of their two Burnside facilities is beyond me. Like most people, I'm working when they try to deliver packages so I have to somehow pick them up outside of working hours at the depot. I don't own a car and bussing/ cabbing, borrowing a car to get all the way out to this location between when work ends and when they close is a nightmare. Even if I did own a car I'd have to deal with rush hour. I can no longer use FedEx, what a waste of time. Please get a new drop-off location somewhere in town.

Service was pleasant. Package was guaranteed for Jan 10th. Did not arrive on the 10th.