Purolator

Horrific, horrific, horrific! Did I say horrific? Forgetting the fact that almost every Purolator shipment to my condo has been late or sent back to my local Purolator office for me to pickup, the one time I use them to ship a critical package of legal documents overnight, it's delayed by 3 days. When I call the Pulolator tracking line, I am told that Purolator doesn't have its couriers in the States, so they hire other carriers to make the delivery (in this case, UPS). Then I am told that someone requested a Saturday delivery. I asked who requested Saturday delivery and they said I would have to call UPS. No apology for the late delivery. No attempt to help me figure out why the package was delayed. Just an awful experience all around. Thanks Pukolator...

Very quick service, as usual Also very helpful people, location also is great

Amazing experience all the time I send parcels to BC, very friendly and helpful, keep up the good work 😎👍

Had a bad experience picking up my package. Similar "ID situation" as one of the reviewers, and the lady at the front desk doesn't seem to be able to be reasoned with. Ended up taking their "only" solution to just sit in the house for a re-delivery (of course they can't tell you an estimated delivery time morning or afternoon.) I understand all the safety and legislative concerns, and real life delivering situations, but this kind of attitude (quote, "You miss it even if you're on bathroom break, and the door knock goes unanswered") is really discouraging people to choose Purolator. Honestly I wish my sender never used Purolator to send my package, and I don't think I wanna use Purolator in the future just so the receiver wouldn't have to go through a similar nonsense.

From all the delivery experiences that I have ever encountered, the two times with this location must be the worst of the worst. Never again.