Purolator

Have been using this facility quite regularly recently, and I have to say that all of the staff have been helpful and pleasant. Today one of the staff helped a client track down a delivery without a delivery notice. She did all she could to help the client. I was also offered a cart to carry out my boxes.

There was a mis-labbeling on a package. Called in and got it fixed. Packaged my stuff for me. Staff usually very helpful. They don't seem happy, but so far they've been helpful. And the location!!!! So convenient!!! Here's hoping I never get a package through UPS.

I had a delivery person drop off a parcel to me while at work. I live in an apartment building (which has a lot of foot traffic even on my floor) and the delivery person thought it would be acceptable to literally leave my package on the ground in front of my door. I'm assuming they knocked while I was at work and received no answer so they just dropped it there. but seriously? in an apartment where anyone can just grab it and walk off? I feel like the proper thing to do would have been to leave a notice and have me safely collect it at the pickup facility. Thanks for delivering my package, but for the love of God you're risking my money when you leave items in a hallway like that. Get it together.

If I could chose who ships my item. I would pick Canada Post since there just beside my house. Sadly i cant when i order stuff online. Its a mix bag of service I feel. Im not angry, just have to go around my work schedule to get it by the 5 day limit.....why not 10. It a bit difficult for me to get to any of the location on buss since I have to transfer and the busses are not frequent. i call and ask if hold item on day im off work and they said no. I cant go in the morning since with buss i would be late for work. Then afternoon the place would be closed when im finish work. Just wish the hours or ease of access was better vs canada post hold package for twe weeks.

First delivery failed while I was not at home. The next day I was at home but no second time delivery. After two days without receiving any pick up notice, I checked Amazon only found it is delivered and ready for pick up. I have to call Amazon to find out what happened. Can you explain what is "delivered and ready for pick up"?