To respond to the owner's comments: 1) this was the first time I printed business cards. When I called to inquire, there was no mention of bleed space. Nor did the clerk say anything when he looked at my file (in fact, I'd told him that my card was formatted as a 3.5 by 2 in ratio card on the day I paid, and he told me no problem, he would take care of it). I would have gladly sent him the version with the extra bleed space had he asked. 2) as I mentioned in my previous comment, The issue is that the edges were slanted; if it was simply an issue with the bleed space, the edge of the cards would be EVENLY cut off, unless there's something I'm missing. 3) what the clerk had offered me was a $5 credit, NOT a refund. A $5 credit would imply that I would have to return to the store for future services but by this point I've lost confidence in the service they offered. This is also not the first time that something like this has happened. My labmates have tried printing their poster with LSI and have also received poor products (i.e., uneven ink on their posters). I'm not trying to say that ALL services at LSI is terrible, but my own experience and the experience of those around me have been. Maybe it was an "one-off" issue, but please do not try to undermine my experience and frame it as my fault!
Original review: I got my business card printed here because they advertised same-day pick up. However, the clerk working there told me that it would actually require an extra day to make the cards. I was okay with that, given that I needed to have the cards done by the end of the week. When I went there to pick up my cards the next day, I noticed that the majority of the cards had crooked edges (I have a dark boarder around my card and it was cut slanted). When I went to confront the clerk, he told me that he included 150 cards instead of 100 and I was a bit taken aback. I really didn't care about having extra cards - especially if they're poorly done! After some back-and-forth, he picked out 50 "good" ones and said he would print the rest and get them to me by tomorrow. When I went to pick them up the day after, the clerk told me that the reason the cards were cut slanted was because the borders around my card was uneven, which is insane, since the borders on the first set of cards were literally SLANTED. I have just now counted the cards I received, and I only have 90 cards, and after going through them all, only 20 of them were decent enough that I would feel comfortable handing them out.
I don't think it would be a terrible idea to print your business cards here, but if you do make sure that your card has a very, very basic design (i.e., black text on a white background); the printer used doesn't do a good job printing colour as there are sometimes coloured specks on the card, and a block of solid colour would sometimes not get printed evenly. The cards are also hand cut (I do feel bad for the clerk doing the hand-cutting, but hand-cutting cards isn't an excuse for poorly made products - if the products are that bad, just don't offer this service period!) If you spent time doing graphics for your card, I would suggest just getting them printed at Staples - it's about the same price, and if you want nicer cards, it's only about $5 more.
