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Bloor West Village Animal Hospital

Bloor West Village Animal Hospital

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3.7 Google Review
2100 Bloor St W, Toronto, Ontario, M6S 1M7, Canada
(416) 769-7867 www.bloorwestvet.com
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May 3, 2019
Brought my elder cat in there and had a chance to have him examined by a young female vet (Serena is her name if I remember well), who was pretty friendly, but seemed to have a financial agenda imposed by the clinic. The have so called "protocols" of tests for different groups of animals, that might mean that some of the tests will be unnecessary. The first visit cost me over 500$ in tests. They didn't even suggest I try to take urine sample at home and insisted on doing in in clinic with a catheter. Fortunately, having done it in the past, I knew it was very easy to do it myself. When I left the clinic with such a "tiny" bill, they called me many times trying to persuade to have other tests done. I told them I was a student and had no more money (that was true) and that I was very unhappy with their attitude and considered to go to another clinic, they then stopped harassing me with more tests. Not being able to reach me on the phone or leave me a voice message, Serena was very kind to write me a lengthy email with explanation of tests results and recommendations. She also suggested I come for a free demonstration of administering physiological fluid bag to my dehydrated cat. The technicians and receptionists in the clinic are very kind and try to do their best. Especially the older technician, a woman in her 40s who seems to have an excellent rapport with the animals and the pet owners. However, I will not bring my pet there any more, because I didn't like their financial politic, the pressure that they make on the clients. If need arises, I'll check out another clinic a little farther in Etobicoke recommended by another vet.

May 14, 2019
I use to take my dog to this clinic but I left for a few reasons. One reason is, after my visits I felt that they were pushing unnecessary tests when my dog was healthy and I was just going to pick up his flea and tic medication. Another reason I left is because I called the clinic about a year ago asking if they could write a letter stating my dog was up to date on his vaccinations so I could take him across the border. The receptionist that answered my call said no, they don't do that. So I called another clinic and asked if they write letters to show your pet is up to date on their vaccinations and they said absolutely! Then I called Bloor West Village Animal Hospital again and asked why they wouldn't give me a record of my dogs vaccinations. The receptionist couldn't give me a reason. She said she was unsure. So I made the request again and I finally got my letter. That's when I decided to switch my dog to a new vet clinic. I recently had an appointment at the new vet clinic and they said my dog was prescribed too many different types of tic medications from the previous year and that the dosage was too high for his body weight. I decided to leave a review today because I just got off the phone with the receptionist at Bloor West Village Animal Hospital because I had a question about my dogs tic medication from the previous year and she laughed at me. Since I've had a few negative experiences with them, I decided it was worth the time to leave a review.

Mar 28, 2019
I wish I had read the reviews before trusting Dr. O'Toole with my pet. I am not the kind of person who like to write bad reviews but I hate when people take advantage of a desperate person. Today he showed me more than ever that he absolutely don't care about my pet, just the money that owners can bring to his business. Everytime I bring my dog to the clinic he evaluates him and gives me the medication, no the one that is going to heal him but the one that will make me come back to the clinic for another evaluation over and over again. It is a chain and that's how he makes his money. Not coming back again.

May 22, 2019
If you live at the Junction, this is hands down the best clinic to bring your pet!

Apr 13, 2019
I’ve gone here for almost a decade with my pets. I trust them and their prices have been lower than my other experiences in the city. Nice people.

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 7 pm
Thu:9 am - 7 pm
Fri:9 am - 7 pm
Sat:10 am - 3 pm

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