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Bitu's Pet Services - Pet Grooming & K9 Aquafitness/Hydrotherapy

Bitu's Pet Services - Pet Grooming & K9 Aquafitness/Hydrotherapy

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3.0 2 reviews
20-145 Clarence St, Brampton, Ontario, L6W 1T2, Canada
(905) 796-9299 bituspetservices.com
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Jan 28, 2022

Disappointed.

I had a fall out conversation with the receptionist. I have since called and emailed this business for one entire week in order to speak to a manager or the owner and no one has called me back. For further information about my complaint please read google comments. Receptionist in writing also mentioned that I had special needs she also attacked my moral character - when I did nothing of that sort to her or the business. She also pointed out falsely that my dogs are not vaccinated which is untrue. She failed to ask probing, open ended questions in order to do her job properly!

Nov 3, 2018
Brought my puppy for his first grooming. I had had some disturbing nights pondering on the what ifs.. "what if he was distressed" "what if other dogs were distressed how woult that impact him" etc. My fears went out of the window as soon as we entered the property. My puppy was relaxed quickly making friends with other dogs and the groomers. Very pleased with the sevice. Took home a contented puppy. Thanks guys. Yuki and I look forward to making this our home. Would recommend Bitu.

Google Reviews

Refresh Reviews 4.6


Aug 13, 2018
I would like to highly recommend Bitu's Pet Services to anyone who wants nothing but the best for their pets. If you are looking for exceptional service, the sterilization of all grooming tools and overall cleanliness of their facility then this is the place to bring your pet. Chetal and Indy surpassed our expectations over 7 years ago with the amount of knowledge they have with any ailments our babies might have had. The love they show all of the dogs that come to get pampered is amazing. This is one company that truly understands "Customer Service". Always willing to accommodate your needs with your schedules etc. Always a report card as to what was done to your baby and occasionally a soft talking to the parents if they need to be combed more. HAHAHA!! Personally we do not know what we would do with them. Thank you...you both deserve a standing ovation.

Aug 13, 2018
Great place and great staff! Clean, friendly and great grooming for my pup. Been going here for about 5 years now and my pup loves seeing all her friends every time. She gets to play and she always comes home looking and smelling amazing!

Aug 10, 2018
Reviews are deceptive. This place is nowhere close to 4.8 stars. Although she wasn't bad to me but was rudly arguing with some other customer. Secondly it's too small a place which i felt was very unhygienic. Pets are roaming around all over the place, no confined location for them. Thirdly too many pets i easily saw 10 dogs if not more in the location. And finally nails were cut and filed all wrong. Will never go to this place, i tried it today coz didn't get appointment in my regular place.

Sep 13, 2018
My furry baby has been scared of water all these years but since he has started going for aqua fitness with Indy and Cheetal, I can see huge difference in his overall health. All thanks to them..this place is meticulously clean and maintained..i truely recommend giving a try!

Aug 14, 2018
Bitus Pet Services is the most amazing grooming service in Ontario. I used to take my puppy Rio to Petsmart and I was extremely unhappy with the service until I found Chetal and her husband at Bitus Pet Services. They are true animal lovers. They treat our fur babies like family. Rio was terrified of being groomed and ever since I took him to Bitus, he looks forward to going for his groom and his tail is always happily wagging when we take him there. The facility is exceptionally clean, beautifully set up and very high-tech. They also have an aqua fitness facility which is amazing. The service is outstanding. Chetal is an excellent groomer and takes special care to make Rio look handsome. He is always perfectly groomed. She trims his nails and cleans his ears and conditions his skin. He comes out smelling and looking awesome always. I am so happy with the outstanding service, exquisite cleanliness and grooming quality and would never ever trust my dog with anyone else. Please give them a try and you will not be disappointed. I am extremely picky and particular and I love them and highly recommend them. They are exceptional in every way and they give you value for your money without a doubt. Thank you Bitus Pet Services for doing an outstanding job !! You are amazing !!

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Opening Hours

Tue:9:30 am - 7 pm
Wed:9:30 am - 7 pm
Thu:9:30 am - 7 pm
Fri:9:30 am - 7 pm
Sat:9:30 am - 5 pm

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