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LensCrafters

LensCrafters

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3.0 Google Review
23000 Eureka Rd, Taylor, Michigan, 48180, United States
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Oct 20, 2018
They don’t accept Medicaid at all. I have never felt discriminated against until going here with state health ins. Every other vision place in a 5 mile radius including the Henry Ford eye center across the street ((nicer newer office with a larger selection than LC and better staff)) around this place takes Medicaid or bare minimum they are willing to bill medicaid for a portion then you pay the rest. Not here! If you don’t have private health ins don’t go here. You will be treated as second class and looked down upon when you walk in and treat you with disrespect until you leave. I used to go here, bought my last 3 pairs of glasses from here but that was with private ins, never again after being treated like that. Go to Henry Ford. Places like this need to close. Forever.

Oct 20, 2018
Pretty confident Dr. Donald was on drugs, very finicky. Doesn’t make sense when he’s speaking, worst experience at an eye doctor office ever!

Jun 30, 2018
The staff is absolutly lovely. I had a very nice time there, found frames I love, and they were ready to pick up in 4 days?!

Feb 20, 2018
Excellent staff. Great selection for frames. Couldn't have asked for a better experience. Definitely going to return for my next exam and frames!

Dec 31, 2017
My husband and I came into the Southland Mall location and had the unfortunate experience to work with Tracy an “Eyewear Consultant.” We were not only profiled thinking we can’t afford Oakleys sunglasses, along with her just randomly walking away from us when asking questions which in turn showed us she clearly had no previous experience and knew nothing about the product she was selling. Overall an absolutely horrible experience and would not recommend anyone to spending their hard earned money here. They’re unable to order anything in a different color frame if they don’t have it on the shelf which is a joke if I’m spending over $1500 on glasses. Not to mention our consultant slurring her speech and dropping glasses and my husbands phone on the ground without even apologizing. We both come from very diverse background and by no means judge anyone until they give us a reason to.

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Opening Hours

Mon:10 am - 8 pm Today
Tue:10 am - 8 pm
Wed:10 am - 8 pm
Thu:10 am - 8 pm
Fri:10 am - 8 pm
Sat:9 am - 8 pm