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Austin Ear Nose & Throat Clinic North

Austin Ear Nose & Throat Clinic North

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4.2 Google Review
4515 Seton Center Pkwy #100, Austin, Texas, 78759, United States
(512) 346-5562 www.austinent.com
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Google Reviews

Refresh Reviews 4.2


Apr 12, 2018
Thoroughly displeased with the way that my services were billed. I was concerned with the outcome from my surgery, I had a reduction in turbinates and corrected deviated septum, but ever since that, I've had never ending post-nasal drip. Tobey suggested to have additional testing, I was referred to their location downtown. The test was for allergies, just a general allergy panel. I was told that they would normally do the testing in their building, but they don't have the space for it. I was quoted $41 co-pay and agreed, ended up paying in total $400. The actual billed amount would have been $1080, but I guess thats why there is insurance. Of course after the fact, I have no leg to stand on, either I pay, or it affects my credit score. The worst part? The allergy panel was next to useless. I'm truly disappointed. Just be more transparent about these costs, I followed the doctor's orders because I was concerned with a surgery outcome, and then paying after the fact that for something that I did not value is not an appropriate way to do business. I'd fight this in claims court, but why bother paying the $101 fee? Its just the right amount of cost for it to not be worth it to fight in court, too expensive to waive off, but just enough to upset a customer for life. Tobey is knowledgeable but I've gotta say, someone who handles the billing did not make this clear to me, and the fault is on them for misleading me. I will not return.

Apr 10, 2018
Strongly recommend accurate service.

Jun 27, 2017
Immediate, professional, up to date and thorough testing Very friendly & caring service. Was my second opinion and I was amazed at the the difference!

Jan 1, 2018
Excellent staff very helpful

Oct 14, 2018

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 5 pm Open Today
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 4 pm

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