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Sarnia Fine Cars

Sarnia Fine Cars

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4.2 Google Review
799 Confederation St, Sarnia, Ontario, N7T 1Z6, Canada
(519) 332-2886 www.sarniafinecars.com
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Jan 4, 2019
Updated Review: Some car dealers are the greatest actors, but deep inside they are extremely cheap and love money. Below is the last email which I had sent Sarnia Fine Cars and they simply don't care: "You guys sold me tires at a deal because I bought my vehicle from you. These tires did not fit my car. I transported those tires in an 8 hr drive to my city. I unloaded them into my shed to store them until it was the season to put them on. When winter hit, I had to wait 3 weeks for an appointment with a mechanic to swap the tires. After dropping the vehicle off at the shop for the day, I get a call that the tires I had were not the right ones for the vehicle. I picked up my vehicle and was charged only half an hour of labor as a courtesy. I then had to drive this wrong set of tires around and haul them into my shed once again. I don't think I need to tell you how heavy tires on rims are. I had to find new rims and tires for my vehicle in short notice. These cost me >$1000 and I had to wait a few weeks to get them put on. Now, after months of following up with your dealership about this issue I have been having, you are asking me to re-load these tires into my vehicle and drive them half way across town so that they can get shipped to your warehouse. I would also like to remind you that these are used tires we are talking about. I think we have wasted enough of each others time following up about 300$. I am not going to be carrying and transporting these used tires around the city." Absolutely repulsive customer service. Stay away!

Jun 26, 2018
This is a small, but awesome dealership. I had the pleasure of dealing with Kacey the service manager, Shawn the Service Advisor, as well as one of their young, but obviously well trained tech whose name unfortunately I did not get. Very friendly, knowledgeable and accommodating service staff.

Jan 7, 2019
I used the free electric charger it's a level 2 and took 7 hours to charge my tesla but hey its free with the charge connect app!

Aug 17, 2018
Sad we really tried to make deal ,did not work out so after many years we left Sarnia fine cars and overall great service. And bought a VW Beetle 2016/ 67000 km somewhere else. We miss you.

Dec 21, 2017
Had the worst customer service here. Noone seemed to help. Had to go through head office and go through all the hassles to contact President's office to get any resolution of my warranty and a battery that was only 50% of a CPO car, not to mention that thee seat on driver's side was 're-done' and obviously torn at one point. They didn't even return calls or emails and when they did, they were not very nice. GO elsewhere if you want customer service and honesty!

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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm
Wed:9 am - 7 pm
Thu:9 am - 7 pm
Fri:9 am - 6 pm Today
Sat:9 am - 4 pm

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