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Sarnia Volkswagen

Sarnia Volkswagen

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4.0 Google Review
791 Confederation St, Sarnia, Ontario, N7T 2E4, Canada
(519) 339-0200 www.sarniavw.ca
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Dec 21, 2018
This is a warning to perspective customers. I had a 1pm appointment, I called at 3:30 no information given told I would get a call back. I called at 4:30, was told I needed brake pads I didn't need and was given an estimate for my ac unit that I asked only for them to do a temporary repair on meaning I would be charged for them doing a assessment on it. I was then given the runaround about when my car would be completed. I tryed to complained that my appointment was at 1pm and before I could continue I was yelled at saying what does 1pm have to do with anything. 3 and a half hours to diagnosis my car is far too much time especially when it was only brakes that needed to be looked at and I had booked this appointment 3 weeks in advance. A 300$ job turned into a 800$ job. I had had the pads looked at prior when my tires were changed and was told they were not needed to be replaced yet. I was bullied by representative of VW and I decided that all I wanted was my car returned to me and 800$ was the price I had to pay to learn I couldn't trust this dealer.

Oct 27, 2018
Very nice people very knowledgeable and helpful we have bought 2 vehicles from them and won't go anywhere else

Jun 20, 2018
Great service, staff was amazing and genuine. Great product 2019 Jettas

Mar 7, 2018
Quick visit. They got me in and out quickly with no appointment

Aug 12, 2017
Craig and Kathryn are great!! They were extremely helpful, helped me stay in my budget. Everyone was very friendly, and even helped me work around my schedule! I will definitely be recommending people to come here when looking for a car!

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm
Wed:9 am - 7 pm
Thu:9 am - 7 pm
Fri:9 am - 6 pm Today
Sat:9 am - 4 pm

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