Cleaning

spotless. shows uo on time each week

Friendly staff, environment cleaning, I like that

I have been bringing my dry cleaning to this location for the last 7 years. Mario is very knowledgeable and provides a great customer service to his clients. He always goes above and beyond to make sure his clients are happy. I have recommended this place to many of my friends and colleagues. Mario also has been servicing the clients at a Retirement Home where I work. Highly recommend Spotless Dry Cleaners.

Guaranteed to see results! Couldn't be happier! PJK Carpet Cleaning Richmond Hill was quick, efficient, friendly, and most importantly did an excellent job on our carpet which I had thought was beyond saving. Our carpet also dried within a day. Will be using again!!

Great company to work with! excellent results!

This guy is an absolute nut case.. I have never experienced such a crazy person until I called this guy... WOW FOR YOUR OWN SAFTEY DO NOT CALL

"Unsatisfactory- Very bad". I don't recommend this place for many reasons, I dropped off my white dress, thinking that they know what they are doing, but it turned out they don't. They ended up damaging my dress and did not even bother calling me to inform me of what happened. When I went to pick up my dress, the owner said "your dress was a bad quality, I put water and something to wash it and black colour went in white". My dress was white and had a black ribbon around the neck and sleve. I was very mad but said that maybe my dress was a bad quality so I took back my dress washed it myself with water and OXY ( which is for white cloths) I saw that the black colour did not diffuse, and what he was saying was a lie, whatever he used he damaged it, maybe he wanted to wash my dress with bleach or whatever that he damaged it!!!! Anyways they had already damaged my dress, the more disappointing thing is that they did not even bother to call, and after three weeks only when I went to pick it up I found out they damaged it. This showed their poor customer service, and that they do not care about their clients or the dresses they receive. I had to go there twice because they were not paying me back the refund, since I had already paid for my dress. They might seem to be professional, but they are not. Don't get tricked of the wedding dress that they have in box at the entrance. My very expensive dress was damaged and they blamed it on the dress not on their unprofessional work. Very disappointing

Great service quick and fast

This review is for the designated purolator pickup location. Great and friendly crew. Very well organized and professional. One caveat is that they do not have signage to indicate they are the designated pickup spot and the parking lot is a little strange in terms of parking spaces

Very nice person and she knows what she does

One star is even too much for a loyal customer to leave the store in TEARS. Your loyalty or business means nothing to these people. I recently took 3 jeans to shorten with original hem (one was my mom’s). Although this place is no longer close to me, I still chose them because I’d gone to them SO many times when I lived in the condos above for 3 years and they did a good job. I even recommended them to my mom and many others because of that even though they charge a bit more than other places. This time when picking up, only 2 out of 3 jeans were ready and without any notification. Although annoying since we don’t live close, the tardiness wasn’t even the main issue. My mom and I both noticed the hemming wasn’t up to the usual quality and the stitches were crooked too. I expressed my disappointment and tried to explain what I think is wrong with it and figure out if it’s fixable. The owner said she doesn’t see the problem and was very facially expressive about her annoyance with us and was dismissive and rude. I wanted to pay for the jeans that were ready and pick up the other one tomorrow. She was very frustrated with separating the bill and said we can pay tomorrow. We left unhappy and shocked with the rude behaviour. I decided to go back just a bit later and explain to her what I mean so maybe we can have them re-done. She called alteration guy and he said he can’t do anything about it and he refuses to fix my other jeans that he has and hasn’t finished yet because we complained!!!!!!!!!!!!!!!! This is when I actually got upset and said how disappointed I am that I was a being refused service because of THEIR mistake on my brand new jeans that I TRUSTED them with. I mentioned that I’d supported them for 3yrs since they opened their business and brought customers to them and in return I got the angry husband telling me off and they looked up my profile to show me I only spent $50 there EVER. (my recent bill alone was over $60 and I’ve been going to them very frequently for 3 years spending AT LEAST $20 each time. I got recipes too you know!!!) Her husband started recording us without our consent and when I called them out on it and he kept getting angrier and said if I write a bad review he’ll send that and my profile to every business in the city!!!! At this point my mom and I just wanted to pay and go. I had my card ready and I was in tears begging for them to charge my card so we can go but they wouldn’t take the money. The husband sees me crying he still managed to attack me and ask me to leave. I wanted to pay so I can come and pick up my other jeans tomorrow which was still in their tailors possession. My mom and I paid by leaving cash for them on the counter because it was NEVER about the money. It was about refusing me a service you promised because I called you out on the mistake that YOU made on my brand new jeans that I TRUSTED you with. There were SO many other ways you could’ve handle this situation like trying to do a better job on the next one or even at the least just treating us politely. We didn’t even ask for a discount or not pay, all we wanted was to see if we can fix the mistake. You know I was your customer from the beginning and you pull up a profile to try to gaslight me into thinking that I wasn’t and didn’t spend much supporting your business or my business isn’t valuable. We both know the truth. I got recipes too. Needless to say I will NEVER go back. I’ll also tell everyone I know about this treatment so they can spend their money where it’s appreciated. Hope your conscience is clear when you go to bed at night knowing how you and your husband treated me and my mom.

Fast and good customer service