Dentists

Very thorough and takes the time to answer all your questions. Dr. Williams brought things to my attention that my previous dentist never even discussed. Very impressed. Thank you.

I would like to start with the good things about this business: the dental hygienists are spectacular, thorough, and kind. They are all wonderful people, and really liven the place. Likewise, the actual experience, the appearance of the exam rooms, and everything about the actual "guts" of the place are wonderful. Even the dentist-- not Dr. Day, but a different one-- was fantastic to work with. But that is all a mask for what seems, to me, like a scam operation. I went there after finally being able to afford dental insurance for the first time in my life, knowing I had a lot of work that needed to be done. Before anything, and I mean anything, was done, I requested that the secretary check to make sure it was covered by my insurance, or else I would wait until it would. She said yes, all of it was covered, excluding a small copay and the cost to make natural coated fillings. I had them check before I made the appointment as well as the day of the appointment, before I got in the chair. So what do I find a week later? They bill me more than $500. That was not the amount we agreed on. The copay plus extra would cost me around $100, which I paid day of exam. This number came out of no where, and when I called them, they said that it was not covered by my insurance. The same insurance they told me was covering it. So, given that I was poor, poor enough to have not seen a dentist in more than six years, I couldn't very well pay it. I told them I would try to settle, even though they were in the wrong; they declined. They wanted to put me on a payment plan with something like 20% interest, which would mean my $500 bill would clear $1200 by the time I paid it off. Once again, I am poor. I couldn't do that. I STILL can't do that. But no, they refused to work with me in any way, when it was their mistake. So now, more than TWO YEARS later, they are sending me statements for that balance. What little credit I had is destroyed. I still can't pay, and I still won't pay. I did nothing wrong, and this is THEIR responsibility for having a secretary that doesn't know how to do her job. I would have waited a month, six months, a year, or whatever if they had told me that I needed to wait for insurance to cover it. But no, here I am, sitting with rock bottom credit, because this is a scam that exploits people. SO BE WARNED: If you want anything done here, only pay in cash upfront, and have a lawyer ready. The staff is great, and the experience was as good as I would expect for what I had done. If they decided to start a real, honest business, I would recommend them. But until they stop trying to wring blood from a stone, keep away. For your sake.

Zak Elloway and his team are great! Very honest and trust worthy. They have the latest in technology for all repairs. Everything is very easy and quick. They are great with my kids and make you feel like you are their #1 patient . I highly recommend everyone in flagstaff use Zakar Elloway Faimly dentistry .

The Doctor and staff are kind, knowledgeable, flexible and friendly! I highly recommend this office for your dental needs!

Way cool. Great staff, and they treat the kids so well, always attentive, putting the kids first! Sleepy water does wonders! Thanks!

Dr Dowell is wonderful and always available and so accommodating. My three year old loves going to his office and I think that says a lot right there!

Simply the kindest and most knowledgeable Dentist I've had. The staff is wonderful,and his wife Tammy goes above and beyond to help. Amazing service and genuine care for their patients! Highly recommend!

Drove across town and arrived on time for my scheduled appointment for them to tell me my appointment was actually 15 minutes earlier and the doctor left. What a joke.

Very bad customer service, staff seems to always be having a bad day.

Dr Ireland: Thank you so much for the professional work you did for me yesterday. You are gentle and take the time necessary to insure quality workmanship. I am so glad I found a Biological Dentist that refuses to use Floride ( Poison). Also I can’t wait to drive up from Phoenix to get all the mercury metal filling replaced in a few weeks. I have a Doctor friend of mine from Las Vegas who had constant health issues. When he had the metals replace in his teeth all his health problems went away. Tim King Phoenix AZ

Fantastic office-clean, friendly, accommodating and competent. Medical assistant Esperanza and Dr Mugo are exceptional; they are both excellent at their jobs and provide wonderful patient care!! We couldn't be happier with this North Country office!

I have become terrified of everything medical and dental, but Dr. Yang and his staff have always tried their best to make me feel comfortable. This visit was trouble-free, and part of the reason is that they have gotten me on the right path to doing the right job for dental maintenance at home. Thanks to Jean for helping me through my uncertainties.

Amazing doctor and staff! They deserve 10 stars!!! Very grateful for their kindness in taking care of my son.