Dentists

I needed a primary care physician and Dr. Serefino is my husband's PCF. I must have made an appointment for a new patient back in 2014. I say "must have" because they have me in the system, however I don't remember this. And because I did not go to my new patient appointment, they are now refusing to take me as a patient at all. To me, this just seems ludicrous. I understand that I missed an appointment (though I don't remember making one) and I'd be willing to pay a penalty fee like with other doctors' offices that require 25$ (or some amount) for a missed appointment. But to be completely banned from being admitted as a patient?! Wow.

My friend has cancer. He has had to pay upfront because that's their policy. No compassion. Rich ass Doctors who have to go on vacation, drive fancy cars. NO MERCY NO ONE THERE CARES.

Dr. S Patel is one of the most Informed, Capable, Knowledgeable, Kind physicians I have even met. My family appreciates Dr. Patel's expertise, bed side manner and his staff. THANK YOU!

I am Completely blown away on how nice and comforting the staff is here! I am super nervous when it comes to dentist and they completely respected that and calmed my nerves at every sign of distress. First time here and which wasn't planned and they took excellent care of me right away, also showed my husband a great deal of respect and compassion. We will be switching our entire family over to your care! Thank you so very much!!!! :)

Services in Holbrook are very limited. Practitioners by TV monitor. They don't offer case managers to patients in need nor by patient request. I believe this is a funding issue. Not the center's fault necessarily. This is better than no services. The nurses and employees are very kind regardless!!!

This dentist is not tourist friendly. My wife's bridge came loose and she needed it to be recemented back in place, a very simple procedure. We were visiting the area and hoped to get an appointment either in the morning or late afternoon, the only appointment the doctor would give us was at 2:00 pm. this ruined any plans to tour the petrified forest, they couldn't find 20 Minutes during their morning to help us. Then the office asked if we had insurance, we did, and I proceeded to give my info when suddenly the office reconsidered accepting my insurance stating it would be "to much work for them to file a claim." They then said it would be "cash only." I asked "how much" and was told it be $81 plus a $45 exam fee. I replied that my wife didn't need an exam she just wanted her bridge recemented. The person than replied. "Okay, then there will be a $45 office fee." WOW. I thought Doctors wanted to help people in need, not this one. They made everything as difficult as possible. We decided to look for assistance elsewhere.

Right now they don't have a Doctor on staff, only a nurse practitioner and physician assistant. Their pretty good, but not best listeners. I like this office, but to far not to see a doctor. The staff, well some are really nice but most are to arrogant. So when I got to the pharmacy, surprise surprise my husbands perscriptions where there, but mine where no where to be found! So I called the Dr's back, and it took awhile to find out they sent mine to a different pharmacy. So I waited, sicker than a dog! When they finally came in, two of my scripts where not there, and the Dr's office was closed. The one I needed the most of course was one of the one's not there. My inhaler, I have bronchitis, so breathing right now is rather important to me only apparently. The next day we had to back to this nightmare, because my daughters where also sick. Today we had a different MA with a much better attitude. She was very nice, and seemed to be listening. But again the problem with the practitioner listening is where this all begins. So basically they have the same things, and are suppose to get the same prescription we got, but now she decided to add one more, for my husband and me as well. So again I asked her, if she knew this time where to send them all? She said yes and even repeated to me where the goes. What do you think happened? Mine and one of my daughters was partially in the right place. My other daughter who like me, couldn't breathe, hers of course was not there! And yes the doctor's office was closed again. So the next day when I called, I got the front desk, and spoke to a Kyle, who was very nice and understanding. He looked up everything for me, and made sure I got what I needed. At that point I didn't want to talk to the Nurse Practitioner again! I gave this place 2 stars, because there are some really good office help there. Even some of the MA's are really good and nice. The Physicians , actually really nice. Other than this, I will not be going back! Yes lesson learned, I should not have taken my daughters back. I don't want to change, because I hate looking for another doctor for a family, but I can't put my family through that again. So if you go to or are planning to go to North Country Health Care in Holbrook, AZ, I would really think twice.

Excellent job by Dr. Oblad. Good disposition and service. Recommend him highly.