Dentists

As the dentist at Camelback family Dentistry, I would like to respond to the review posted by Wael Elraghy. Mr. Wael Elraghy first presented to our office on 12/6/2013 complaining of severe pain in the upper right side of his face pointing out the area of tooth #4 + #5. He was seen by my colleague Dr. Sowjanya Tadakapalli. Dr. Sowjanya noted severe bleeding of the gums in the #4 + #5 area but no other problems. Dr. Sowjanya referred Mr. Elraghy to our hygienist, Vickie Harness for a deep cleaning of the upper right area. The deep cleaning was done on 12/6/2013. The patient was not seen again in our office until 1/8/2016 when he again presented with the same complaint, severe pain in the #4 + #5 area. We took x-rays of the area and again found no obvious problems. The teeth were free of decay, had no previous fillings and there was no indication of any nerve abscesses. The only obvious problem was severe gum inflammation with bleeding on touch and calcium build-ups under the gums evident on x-ray. Since the deep cleaning helped with the pain in 2013, I suggested that the patient have a full mouth deep cleaning with our new hygienist Alfredo. The patient returned the following day and saw the hygienist who took a Full Mouth Series of X-rays, evaluated the conditions of his gums and then proceeded to do a full mouth deep cleaning. The patient returned to our office on 1/13/2016 still complaining of pain in the #4 + #5 area. At this time I still could not determine the source of his pain and I suggested that he see an endodontist (root canal specialist) and have the nerves in both teeth evaluated. I proceeded to give the patient a referral to Millennium Endodontics to have the teeth checked for possible nerve damage. The patient returned to our office on 1/15/2016 and stated that he went to a specialist (Not Millennium Endodontics but Valley Endo instead), and they told him that after examining his teeth under their microscope, that he has a fracture in his tooth #4 and they recommended root canal therapy. The patient was seen again on 1/16/2016 by the hygienist who checked the outcome of deep cleaning. At this point the patient feels that his "deep cleaning" was not necessary since it did not eliminate his pain, and he demanded a refund for the money spent on the deep cleaning. English is not the primary language of this patient and we could not successfully communicate to this patient that he definitely still needed the deep cleaning even if it was not the direct cause of his pain. The patient filed a complaint with the Arizona State Dental Board who reviewed the case and found the complaint to be unfounded. Their exact words were, “The Arizona State Board of Dental Examiners Investigative Staff has reviewed the information you and the complainant provided and did not find evidence to substantiate you violated the Dental Practice Act. Therefore, pursuant to A.RS. § 32-1263.03(A), the complaint is terminated.”

Highly recommend this office! I was in a terrible pain and they were able to get me in the same day. I had a root canal and a crown, they were able to get me out of pain the same day. No to mention they have great prices! The Dr. & staff are amazing.

I've had a great experience and I'm afraid of dentist. Not any more! I'll recommend hy tech to anyone that is looking for good care.

Dr. Evans and staff are very friendly. After changing dentists three times since moving to Mesa we are happy to find one with whom we feel cares about us and not just the money we bring. The care we receive from Dr. Evans is excellent and would recommend him to anyone.

Wonderful free dental cleaning.

I called to schedule an appointment and they made it very easy for me. My dentist was Dr. Wai Cheung and my overall experience of my visit was EXCELLENT!! The staff was so courteous and friendly to me and made the process very easy! Dr. Cheung was also very kind, knowledgeable and made my experience at their practice very nice! I would highly recommend them to my friends and family without hesitation! If only there were 6 stars, I would give them that!

I am from Minnesota and I would not go to another dentist Arizona Dental is the best in the United States

Staff is outstanding - Service is outstanding!

Very good customer service , The girls up front were great. Aracely explained everything so well.

During my tenure with the Magic Smiles, I have found them to be professional and personable. Even when I was in need of an oral surgeon, they were able to give me a great referral. The doctors and staff are very knowledgeable and I will continue my dental care with this team.

A while ago, they (male dentist) said my daughter has two cavities and wanted us to pay them to fill in however just now, our dentist said she never had cavities. Don’t trust them at all costs! Shady staff who make up lies to make profits.

When I knew dentures were in my future, i did my research & chose Aspen in Riverview. From the very beginning the staff was wonderful, calming my fears & reassuring me I would be fine. They didn't lie! When I woke up after having surgery, I discovered a new person..ME..with a beautiful smile. Although they were just temporaries, the last few months have been fairly problem free. Some adjustments, a little discomfort at times. But now I'm about 2 weeks away from my permanent smile, & I can't wait!! Aspen has been with me every step of the way, & I'd recommend them to anyone. If u want dentures done right, go to Aspen Dental!

The staff was friendly, the process was quick and professional. The Doc (Chad) informed me well on my health and care options. Had an issue with insurance but the office was flexible and worked with me on sorting it out. I would recommend this practice to anyone and am looking forward to my next cleaning!

Wonderful experience as always. Such a friendly, professional, clean, and supportive environment.

Great staff and service! My son had no cavities and walked out of the office with a cavity free certificate and balloon!