Dentists

Best cleaning of my life. I avoid dentists as I usually feel that they’re just up selling me and I have no way to prove if they are right or wrong. Not so with Dr Anderson and Blanca. They were very clear on their explanations of what they were doing and what I needed v options. Can’t wait to return and I have NEVER felt that way in my life!

We have been going there for years. Nice staff, and I have never had a problem. My oldest even has her braces from there and it is working out great.

I really like getting my teeth cleaned by miss Polli! She was funny, quick with the process and painless! I love how clean my teeth feel!! Makes me want to come back next week :) Thank you!!

I am just about halfway through my second pregnancy. My first pregnancy started many dental issues for me and they got so much worse with my second. I called in for an emergency visit after waking up completely swollen and in devastating pain. I was able to get into the office and be seen first thing that day. The office staff was so friendly and helped me work out my insurances, I have Mercy care but I also have the Cigna Dental savings plan. I was able to have Mercy care cover my emergency visit, with out the help of the staff their I would have paid out of pocket that day for the visit and x-rays. I was seen by Dr.Call who was so compassionate and understanding I was nearly in tears. I was very nervous about even going in because I knew I needed a lot of work and going to the dentist in general has caused high anxiety levels for me through my entire life. Dr. Call helped me come up with a plan for all of my dental work that was affordable and could be done in steps. She wrote me an antibiotic for the infection and immediately helped me control my pain. I was only in the very beginning of my second trimester so we knew I would have to wait to do anything major. When I finally reached my second trimester I was able to begin the work from the dental plan we created together. I really want to add here also that even though I had elected to extract rather then repair some of my teeth, I WAS NOT SHAMED.. NOT EVEN ONCE. Though Dr.Call wanted to make sure I understood all of my options, it was ultimately my choice and for the first time in my dental history, I wasn't made to feel shame or guilt. Again I was greeted warmly by the office staff who asked if they could get me a water and how I was feeling, even how my pregnancy had been going. I was taken back to the chair very quickly, barely minutes after I walked in. My tech was also very warm, again asking to get me water and even brought me a neck pillow. Dr.Call was limited on the anesthetic we could use because of pregnancy but she made sure I was good and numb by their delicious "pina colada" topical before she even began to stick me. I felt terrible for her because my infection was so bad it was counteracting the anesthetic. She did everything she could to keep me as comfortable as possible. She coached me through breathing and rushed an ice pack to me. We maxed out the anesthetic that I would be able to take and though I felt pain I also was very comforted. The work NEEDED to be done regardless and she really helped me get through it. Never have I ever had any dentist be so warm. She rubbed my shoulder in reassurance, massaged my jaw to help the nerve bundle relax, and continued to coach my breathing through the rest of the procedure. After wards she made sure that I was good and calm before leaving, stayed by my chair to make sure I stood sturdy on my feet and that I would be okay before leaving. All things she COULD have left her tech to deal with.. she chose to go the extra mile on her own, even with a busy office. She made sure my prescriptions were called in before I even left the office so that they would be ready for me as soon as I got there. Later in the evening I even received a well check to make sure I was feeling okay and that my pain had reduced. I am absolutely overwhelmed my the level of care I received from this entire office. I wanted to make this review as detailed as possible because I'm sure there are many people who can relate to my past experiences with other dental offices, it's nerve racking to visit the dentist.... Waddell Family Dentistry is truly a place you will not get that from. It was like being taken care of by family.. the level of concern and compassion is so heart warming. I will be referring all of my friends and family and will never be looking for a new dentist again. Thank you Dr.Call, and all of the lovely staff of this office.. you made a grossly aweful situation so much better then I ever expected.

They told me my insurance was going to get bill for deep cleaning, about 2 months later I got a $600 bill. No to mention the crucifing pain I went through I couldn't even eat.

Have been taking my kids here for years for check-ups, extractions, sealants, cavities. The staff ( engaging your kids for a positive dental experience) and facilities ( tablets in the front office, tv/ movies in the back) are very child friendly. Always have a great experience and staff takes time to go over procedures and billing. Never had any issues with billing or insurance. Overall very happy with the location in Surprise.

Office Staff is great!! My visit was for a Cleaning. Received great advice and information from my Hygienist. If you do have Dental issues I recommend this Office, the Dentist and the staff he works with.

DO NOT TRUST THIS MAN: 1) Recommends and does more than required (hustler) 2) Closes up offices's (left and right) and leaves patients with incomplete (paid in advance work) 3) Don't loan him money (I'm one of two that I know of that he has loaned hime $20,000.00 (over 2 years ago) and he refuses acknowledge you but he was your best bud when TAKING YOUR money. (I send anyone the proof) 4) He hides behind religion to shadow his POOR business ethics (there are none).

Was referred to Surprise Oral & Implant Office by my regular dentist to get one wisdom tooth removed. I was very apprehensive about having the tooth removed due to a bad experience previously while in the military & because of my age. Dr Crum was very thorough on explaining how the procedure would go & that they would make it as comfortable as possible. The day I had tooth removed went smoothly (except for myself, who was very wound up!) & once I was put under I never felt or heard any of the procedure taking place. Once I came to I was somewhat out of it but did not feel too much pain. The days after the procedure went well, not too much pain & I was given good instructions on after care which I followed religiously! On the one week check up Dr Crum said I had healed well & looked good. Since then I have had no problems & would recommend Surprise Oral & Implant if you are looking for a doctor etc to do a wisdom tooth removal etc. They did a great job as far as I'm concerned, especially with someone like me who doesn't care much for the dentist!

I have 3 little ones and they all love the staff and Dr.Jensen they are the best!

Always leave satisfied with them! Out of all the dentist I’ve had in my life, theses guys are worth it. Dr. P is such a sweet heart, inside and out.

Great! My insurance changed or I would still be going there! No waiting, only pros working there.

They have always been very helpful, and helped assuage my fears of getting a root canal. Although over a year ago they told me I needed a root canal, which I didn't agree with. I got a second opinion, and ended up with a crown and no root canal.

Amazing they had me in within 30 min from calling them ! I had a terrible tooth ach (broken tooth) came in and didn't wait longer then 5 min and thank god I was able to do the root canal the same day! I'm sitting in the chair finishing up and had to write a review immediately ! Awesome staff all of them really friendly! Thank you so much!

Dr. Pham is very contientious to the needs of his patients. I have been a patient of him for a number of years. His staff is wonderful, friendly and always with a smile to put you at ease during the stressful dental procedures.

An extremely competent dentist, highly skilled, with a fantastic staff. I would recommend Dr Fraiman without hesitation, and have on multiple occasions without any dissatisfaction, only thanks.

Outstanding first visit, cleaning and exam. Very professional and personable staff. Comfortable office. So nice not to have a dental team with genuine and realistic health concerns and information without the high pressure sales techniques most dental offices seem to use. RW

They are a great dentistry. Everyone is so nice and friendly. Love it there.