Dentists

Best dentist ever!!! Staff friendly and articulate. Dr Duffie could not be more kind, professional or caring. So happy with my choice to use this Dentist!!! He always does what is best for me and never prescribes or does unnecessary things. Good advice great care. Goes above and beyond. Great dentist!!!!!

UPDATE: shortly after my review the dentist located my information and reached out to me. He was very upset about the situation and explained that this was a miscommunication that he was going to take care of. While they do see emergencies at 3, they do accomodat3 their patients if they can only arrive at that time. He asked to rectify the situation so I scheduled an appointment a couple weeks out. The hygienist was very friendly and explained everything she was doing. When I saw the dentist he was very nice and professional. I explained my past dental issues and what the treatment plan was and upon looking at my xrays he agreed to the course of treatment. This made me pretty happy. He also answered all my questions and addressed all my concerns. Very disappointed with my short-lived experience with this business. I made an appointment last week. I believe it was a Thursday for today (Monday) for 3:00. This was the latest they could see me and I arranged it to where I could leave work 20 minutes early to arrive on time. I just received a phone call asking to come in at 2 because they only see emergencies at that time. Very unprofessional. Since this was a mistake on their end, they should have just allowed the appointment and explained to that employee the rule, not put pressure on the patient. I said I can't just tell my boss "hey, my new dental office screwed up I have to actually leave an hour early, ok." Patients have jobs and responsibilities too. I guess this was a blessing in disguise.

Please do not waste your time here. Alexis is very unprofessional and cannot do her job. She is impossible to get in contact with but she is the “coordinator.” It doesn’t make sense to have someone who is terrible at their job to be the only poc. The staff is just as horrible at either location. They are always in their phones and lounging around. I have been waiting months for an extraction and the “coordinator” cant even be reached even after multiple messages left. I also received a couple fill ins here as well and it was the worst mistake of my life. I cannot eat on the right side of my mouth nor drink any more cold drinks without pain. Please go to professionals. The Riverview office needs some serious management. *You have been advised*

Great Dr. with an easy in and out appointment.

Haven’t met the dentist yet, but as far as easiability of scheduling a cleaning and transferring from another office was great. Also the hygienist was so sweet. I know she was just filling in, but she put my dental anxiety at ease during the cleaning.

I may be partial, but you will be completely satisfied with the office. We strive to provide you with the highest quality of care but still value your time and attempt to see you on your appointment time. See you soon!

Had my 2 top wisdom teeth removed by him and he was awesome! Virtually no pain at all! I would recommend this guy to anyone.

Got a teeth whitenening and it was painless! The staff was amazing and super comforting. Up to date equipment and Dr. Bustainy is the best dentist I've ever seen.

It Was Fast Quick.. N With People Who Have Good Vibe N Good Energy.. Thank You Pretty Indian Lady ;)

I was left in PAIN! They never follow-up!! They recommended having all four of my wisdom tooth remove. Dr. Storm (who is not an oral surgeon!) performed the procedure and while the procedure was OK, the follow-up was AWFUL. Following the procedure I remained in pain for over a week which is not normal for a wisdom tooth removal. I called multiple times and the front desk was not helpful they said they only had availability in over a week! They couldn't even try to fit me in for a quick check up! They really did not seemed to care that I was in pain after a procedure. I asked to speak to the doctor, Dr. Storm, and he never returned my calls. I finally had it and demanded to be seen right away... At this point I have been in pain for almost two weeks! When they finally saw me they said nothing was wrong and what I was feeling was numbness from the nerve being exposed during the procedure (which is a normal complication). Well I know what I felt and it was not numbness! So I went for a second opinion. The second doctor saw me that day (something Pavilion should have done) and immediately said something was wrong (btw this took less than 5 min to check). He then schedule an appointment with an oral surgeon. The surgeon again notice something wrong and after a CT scan saw that I had debris in the socket and needed a second surgery. This is actually a common complication, but Pavilion Crossing totally missed it and I could have ended up with a nasty infection! After the second surgery I was in pain for two days and that was it! Pain free after a month of being in pain and thinking I was crazy! The surgeon that performed the second procedure called me multiple times and did a follow up visit within a week of my procedure. That's what Pavilion Crossing should have done! I submitted a survey to Pavilion explaining what happened and they never even read it (it was confirmed when they called to schedule another cleaning) so I decided to write this review. Pavilion Crossing will only follow up if its in their interest not in the patients best interest. They seem to be very corporate only care about profit. I don't like writing bad review but this was an awful experience and I do not wish anyone feel like they are in left in pain for no reason. I urge you not to visit this dentist.

This was the best dental experience my twins have ever had! What a great concept and dental team!

Superb customer service, friendly, professional, very clean facility and very updated. All of our visits have always been on time and pleasant. Ms.Traci she is amazing, patient and caring we love her and all the staff members and Orthodontists. My daughter and fiance are seen here and they are the best. We highly recommend them. Always a great experience, my daughter is on the spectrum and she always leaves the office with a smile.

Excellent dentist. I always feel like I get his full attention and never feel rushed like my last dentist. Very detailed exam and the work he has done is excellent.

Wow! Clean office, outstanding front desk staff & super accommodating! I felt lile family there and truly appreciate them going above & beyond for us! Boyette dental you guys rock! Keep it up! They even asked me while I was waiting if I needed any water which was such a nice comforting touch! Will stongly recommend to anyone in the area!! Thanks Boyette Dental you guys truly are the BEST!