Dentists

I love going to the dentist! That says it all about her practice!

DISSAPOINTING, IS AN UNDERSTATEMENT. ZERO STARS. We just moved & wanted an honest, skilled, attentive dentist. I’ve worked in a dental office for the past 10 years. I'm aware of the greed & potential for manipulation on the part of a professional, but find myself surprised at the degree I found here. When I scheduled the appointment, I advised the office of the specific area (as treatment planned by the previous dentist) that needed to be addressed first (IS PAINFUL). I emailed completed new patient paperwork, & my fiancée's CURRENT 2017 Full Mouth Series AND 2017 Panoramic digital x-rays from previous dentist. I wasn’t at this appointment because I felt I covered all avenues for potential miscommunication. I was wrong! My fiancée was bulldozed into x-rays he did not need & a cleaning that was NOT the deep cleaning in the area I had advised them was the highest priority. My fiancée reminded them that one quadrant needed to be addressed ASAP. He was informed THIS office was going to take another full set of x-rays. He questioned why another full set was necessary, as I had emailed them. They told him, 'the new patient price includes it'; as if that’s a reason to endure the aggravation/radiation/time wasted with ANOTHER 18-24 UNNECESSARY X-RAYS. Ever a compliant patient, he obliged. Time was not allotted for the treatment I told them would be necessary & the hygienist had no openings in the near future. He was told he would be put on a list for any openings. I wrote an email requesting the next visit be coordinated appointments for the extraction & deep cleaning (the reason I made the INITIAL appointment) for that area. Both procedures require anesthetic in the same area & scheduling is difficult. I also inquired whether they could do all porcelain/zirconia crowns rather than the fused to metal crowns indicated on the treatment plan. They did not respond to my email. Calls received from the office in the past 2 weeks, have been to schedule crowns (which we’re doing after the New Year, but NOT at this office), but not to schedule the extraction (the discomfort) or the deep cleaning (the item I stated was necessary prior to the first appointment). They called to confirm his appointment (which he was bulldozed into making before leaving the first visit; so agitated by the experience that he forgot to tell me) to prepare 2 crowns on the OPPOSITE SIDE OF THE AREA IN PAIN. They called again to offer deep cleaning in the same area they want to do the crowns at the same appointment because he'll be numb anyway (the OPPOSITE SIDE of the mouth from the pain/extraction/deep cleaning area treatment planned). He advised the office that he was cancelling because they seem incapable of comprehending the value of patient needs & communication (*the sources/area he identified as painful had not been scheduled). In response to his cancellation, the office stated that they do have porcelain crowns---as I had requested in the email they chose not to respond to! He advised them, he's still cancelling. They offered exactly the kind of appointment I had requested and they gave the same reason I did, BUT NOT IN THE AREA OF DISCOMFORT AND THE PLANNED EXTRACTION! He cannot take pain medication & doesn’t want any. He just needed the work done. If they applied any professionalism, we could’ve just switched appointments. I left dentistry in 2017 & am aware of current procedures & options. “Unprofessional” does not begin to describe a dental office trying to schedule restorative work in an area also requiring deep cleaning (should not be prepped for crowns before cleaning), while not scheduling the extraction. Calling to offer ANYTHING before addressing the area of concern/pain is baffling. A disappointing example of placing profit over patient care. Money was not my problem with scheduling. The problem is the negligence in treatment & communication, unprofessionalism, and absolute absence of patient care at Dr Nawrocki’s office. I understand the office's motivation, but perhaps I expected professionalism & a moral compass.

Dr. Vevera is a kind and gentle dentist. Their office staff is efficient and compassionate. They will actually come in and help you with an emergency situation on the weekend. I highly recommend Dr. Vevera and Vevera Family Denal.

Ya'll I've know Dr. Baratta since 1987. He has not only done extensive work on my mouth, to restore my beautiful smile, even after All these years, I can still call him, not only my dentist, but my friend. I've long moved away from Merritt Island. I had to go to a new dentist for a little work. I told him the story of my dental work. My new dentist encouraged me to reconnect with Dr. Baratta as to tell him his work, after 30 years, is still in place and beautiful in my mouth. My new dentist hopes to one day know people that have His work, he did in their mouths 30 years from now, and are willing to share what a Great dentist he is. But, once again Kudos to Dr. Baratta, because he taught me how to take care of his hard work, (his art if you will ), in my mouth. Mary Lacey

After avoiding the dentist for 8 years, I saw Dr. Devins, and he was very kind, gentle, and has a wonderful staff who held my hand and made sure I was comfortable the entire time. I cannot say enough kind words.

I was on vacation from Indiana and lost two filling, I stopped in their office and Dr.Devins checked me out and made appointment for later in the day. He was so kind and gentle and fixed me right up in no time at all. I highly recommend him and his girls in the office they were all great. Sally

Everyone is very friendly, they do a great job on what they do, and a over nice place to be

Dentist said part of very expensive work being done would be covered by insurance. They failed to get prior approval & now want an additional $2,000 from us. Would not have had work done if I was told it would not be covered. I already paid the dentist $3,000. Now need to pay another $2,000. Don't use this dentist unless you can pay full amount out of pocket.

The hygienist is great; very friendly, thorough, and explains everything she’s going to do. My only complaint is that before the service, I was told the amount to pay was $48, not the $5 I’m used to paying, which is my co-pay after the insurance pays. When I asked why, they said $43 was for the fluoride treatment. I asked if that was necessary and they said no, so I asked them to remove that charge. I would have preferred they ask if I wanted the fluoride treatment instead of automatically tacking it on to my bill.

Horrible. The bills make no sense. I paid $1654.00 in full on my first visit with my wife. I was told I needed a Occlusal guard, which I picked up the next week and they told me I still had to pay for it. Another $735.00. Which it clearly shows on my bill as paid. DO NOT USE THIS PLACE!! They will rip you off.

Dr. Nissen is very talented . He did an excellent job of pulling a complicated tooth! I experienced no pain afterward .