Dentists

Great dentist

Great service and staff. Definitely recommend

Treats my whole family as his own!

The good and the ugly. Good: There are some great Dentists and nurses there, and the atmosphere is nice as well. Its a nice office and was enjoyable (as much as a dentist could be) to go to. Ugly: My wife and I were getting tooth work and had insurance with Delta Dental, which the office used. We did our first round of tooth work and found out the procedure they did was not covered by Delta, so we ate a pretty penny and talked with them about it. We later got our second round of tooth work and they did the same procedure costing us way more than it should have for back teeth work even after we discussed our options... It seemed ok at the time, it could have been a mistake. Our bill ended up being very high because of it. We set a payment plan and started paying monthly. I found out after a while that some of my cash payments never made it onto my account... Yet it was something I could not prove, shame on me, so I switched to card and kept detailed records after that and had no problems. There were some months we could not pay, but we always made it up in the next months by paying double and sometimes triple to cover it. All of a sudden we were told we need to pay off the balance off in full (2,000 plus). I asked why, and she said we were not making steady payments. We discussed, and I continued making steady payments until we got a notice in the mail that we were going to be sent to collections. At this point I called, and spoke in detail on what was going on. They were extremely rude, our payment agreement and any facts didn't matter, they just wanted to send us to collections. I asked about options to pay it off, she said she would call me back. Never did. they sent my wife a voicemail on a Tuesday night that we had to pay it off by Wednesday (a day later) or else it is going fully to the collection agency. She worked all night and the next day, didn't get to it and they should have contacted me but never tried to... And now we are up a creek for no good reason. Their way of going through this was unprofessional and ignorant. I was willing to work with them any way I could. This is sad news even to me, because if you would have asked me to give a review a few months ago I would have given 5 stars. Even after finding out that my cash payments never made it through. Its a very nice dentist, just watch your back. (and your wallet)

Dr. Wertz is one of the most knowledgeable and caring dentists I know! I look forward to seeing my dentist every time! His staff is like a family to him and it shows! From Deia at the front desk to Karhy and Kera and Jenna and Caryn, all will put you at ease at your next dental visit! Dr. Wertz has been my dentist of choice for nearly 30 years!

Loved it

I've only had one orthodontist office but they are my favorite great friendly staff

Led Zeppelin Houses Of The Holy

Dr Waldschmidt and his team are amazing! I feel he actually cares about me and my general well being. If I have a concern or am nervous about something, he always makes me feel at ease and talks me through the situation. I always feel welcomed and I've always been treated very nicely by his staff. He also has a great sense of humor, that's a major plus in my eyes! Keep up the amazing work Dr Waldschmidt and team! 😉