Dentists

The dentist never actually came in the room. I got his "diagnosis" secondhand via the hygienist or assistant. I was in the waiting room longer than I was in the chair. They also were supposed to call the dentist to ask a question about the previous dental work I had on the tooth I was there for. Instead, they came back with the amount I owed the previous dentist! I'm pretty sure them being all in my billing account at my previous dentist violates HIPAA. AVOID THEM.

I have been a patient of Champaign Dental for over five years now and I am very pleased with the staff and care I receive there. Growing up and into my adult years I was terrified of the dentist, since going to Champaign Dental my fears have gone away. Their compassion towards their patients and their needs is not something you find everyday. The staff is well organized and I always appreciate the reminder call! My hygienist is excellent and I am confident in whatever suggestions or advice both her and the doctor provide me. If you are new to the area or looking for a dentist office that cares, Champaign Dental is a good home for you!

Had trouble with a crown from a previous dentist. Dr. Scott and his team fixed the crown and then quickly provided needed documentation for the insurance company. Thanks!

I waited an hour in the lobby, just so they could say the specialist call In

Very good staff!

I have had nothing but wonderful experiences with this practice. They always take time to educate me on the best ways to take care of my mouth and are very thorough.

Seems like a great group of people but the dentist has no care in his work. very displeased in the dental service he provided.

Charged us HUNDREDS more than quoted on date of service After more than 20 years as patients, this was an incredibly disappointing experience as their management, staff, and bookkeeping has changed in the past 2 years (FOR THE WORSE)! My family was repeatedly told we were "good to go" before treatment, yet months later we received unexpected bills after our dental insurance was retroactively terminated. We were never informed before treatment that there was an insurance verification issue or given an estimate of what we might owe if coverage could not be confirmed. What followed was months of confusing and contradictory billing statements. Depending on the statement or email, our balance changed multiple times, making it nearly impossible to determine what was actually owed. Although the office acknowledged communication errors and adjusted one charge, we ultimately paid the full amount requested simply to avoid collection activity and protect our credit.