Dentists

I waited an hour in the lobby, just so they could say the specialist call In

Very good staff!

I have had nothing but wonderful experiences with this practice. They always take time to educate me on the best ways to take care of my mouth and are very thorough.

Seems like a great group of people but the dentist has no care in his work. very displeased in the dental service he provided.

Charged us HUNDREDS more than quoted on date of service After more than 20 years as patients, this was an incredibly disappointing experience as their management, staff, and bookkeeping has changed in the past 2 years (FOR THE WORSE)! My family was repeatedly told we were "good to go" before treatment, yet months later we received unexpected bills after our dental insurance was retroactively terminated. We were never informed before treatment that there was an insurance verification issue or given an estimate of what we might owe if coverage could not be confirmed. What followed was months of confusing and contradictory billing statements. Depending on the statement or email, our balance changed multiple times, making it nearly impossible to determine what was actually owed. Although the office acknowledged communication errors and adjusted one charge, we ultimately paid the full amount requested simply to avoid collection activity and protect our credit.

I'm not a fake or a bot. My husband and I had some harrowing experiences with other dentists here in Champaign/Urbana. Then we found Dr. White. First, he is an amazingly gifted dentist. He's in a solo practice which is far preferable to the dental mills around here. Stay clear of those who have a ton of workers but few dental professionals. Dr. White knows his stuff and is up on all aspects of dentistry. He is kind and compassionate. Everyone - the hygentists, assistants, receptionist - is top-notch. I am no longer dreading an appointment. Really, folks, if you need a dentist, see Dr. White. And if you aren't 100% happy with your current dentist, see Dr. White.

We love this place. The staff and dentist are wonderful.

I was last seen in Feb at the Champaign location, for my yearly check-up & cleaning. The girl who did my exrays was very nice. The dental hygienist had an attitude from the beginning. Then when the Dr came in, the office staff realized I had given them my medical insurance instead of my dental. Got that fixed, but for some reason it pissed the doctor off. He did the waterpic cleaning & hurt me more than once. The hygenist just kind of assisted him. So no checking my gums, no scrapping the tartar off & no polishing. He then fixed my chipped filling. My mouth & face were still numb the next day. When he gave me the shots, I believe he deliberately hurt me. The filling he fixed has been done twice now. They drilled out part of my silver filling & refilled it with porcelain. My other dentist wants me to have all my fillings replaced. I say hell no! Leave my silver alone! I will never go back to Familia. I only tried them because my Dr left Creative Smiles, then I had an insurance change. 😥