Dentists

Excellent dentist for adults!! Always have a good visit when I go. Very good about numbing the gums so you never feel a thing!! I had a broken tooth and he filled it to where you cannot tell it was ever broken. Highly recommend.

The team at Aspen Dental in Plainfield are wonderful. I hadn't been to the dentist in years and was dreading it. They all made me feel very comfortable and at ease. I would most definitely recommend them and will be going back! :)

Good to live in

I have been a patient for years. Dr. Frey and his staff are always so friendly, caring and understanding. I would not hesitate to recommend them to anyone.

I would never take my children anywhere else! The staff and Dr. Winn are awesome and make going to the dentist fun!

I had a root canal and filling placed by Joel Andre. The filling fell out 5 separate times. The last time it fell out, the root got infected. During attempted extraction, he broke the root into three pieces and had to perform surgery on the fly. This cause me great discomfort and cost me more money than I expected to pay. The wound from surgical extraction got horribly infected and now the tooth next to the site is infected. I made another appointment about said infection, and they cancelled just hours before my scheduled appointment simply because they had several cancellations and didn’t want to stay in the office on a Friday. I traveled 45 miles to get to this appointment just for them to cancel without warning. The dentist doesn’t even use sedation! His procedures are terribly painful and after surgery he prescribes Aleve, something that can be purchased over the counter. Their billing practices are unethical at best. Every visit has cost more money than quoted because they make errors and must use more material or perform unplanned procedures. The receptionist hung up on me after telling me my appointment was cancelled because they don’t want to stay in the office. It’s almost as if this business is run by high school students.

I'm deeply impressed with the staff of this dental office. Everyone, without fail, that I've come in contact with has been exceedingly polite and professional. It is a pleasure for me to provide this review for such a deserving business as All Smiles Dental.

So I love the dentist and up until now I've had no issues with this office. I wouldn't say it was bad but they were never great either. My dentist could never even make up her own mind about whether my wisdom teeth were a nuisance or perfectly fine which was a tad annoying. But the biggest problem isn't the care provided but the office system. I've missed ONE appointment at this location. Today I called to check and see why I hadn't received a reminder call for my appointment tomorrow. It had been a little over 6 months and I was certain I wrote down the correct date. She tells me it isn't the 14th but it was actually the 4th. She tells me she did personally call and leave a message reminder for that appointment. Okay, number 1 I'm pretty sure I wrote it down correctly but I could've made a mistake. I'm human. But number 2 - why didn't I receive the call? Why doesn't my phone register a missed call from them? Why is there no message? She then checks with her office manager to see if we can 'reschedule' and I'm told no for missing three appointments. I only missed ONE (and it was my fault, mind you; I take responsibility) What is the second appointment I missed? They don't know. The third? The one that was supposedly on the 4th and not 14th of which I was given no reminder (you know, in case of simple human error.) I was pretty pissed at this only to discover that my mom had a letter from them that was sent to the wrong address. She had it for a few days and remembered to give it to me after telling her about what happened. They're trying to charge me 35 dollars for not showing up to the appointment. Are you kidding me? I get that no-shows are detrimental and waste precious calendar space but this could've easily been avoided with a phone call I supposedly did receive. I also show that the date I logged the appointment into my phone before transferring it to my calendar was back in March - the month of my last appointment. Most likely I created it so I wouldn't forget. So what, did I really make an error right after she told me the date or did they change it without my knowledge? I'll never know, but I do know three things: 1) it's pretty sketchy, 2) after this, I wouldn't go back if they welcomed me back, and 3) I am not paying that missed appointment bill. It's bs. A year ago if you had asked me if I'd recommend All Smiles I would've said yeah. The staff is nice and the dentists do good work. Now? Hell no. The office administration is obviously unprofessional and the level of dentistry isn't superior enough to have to contend with what I just went through. 1/5

Always a great experience. Most personable staff in I have ever met. They are committed to the patient, and go above and beyond each time. The atmosphere is very welcomimg, and John Walker is so great!

Love the service and cheerful atmosphere. They take great care of you here. I've been going here twice a year since 1990.

I had all four of my wisdom teeth removed, two of which were not completely through and required surgery/stitches on Nov. 30th. At my consult and surgery Dr. Hughes was incredibly helpful, informative and calming. His staff also did a wonderful job with my scheduling and working with my insurance. I was in and out of surgery in no time and sent home under care with my medicine and great instructions. Within a few days I was no longer in pain and able to eat normal food again. I cannot recommend Dr. Hughes enough if you are looking to have a removal/surgical removal.