Dentists

So I love the dentist and up until now I've had no issues with this office. I wouldn't say it was bad but they were never great either. My dentist could never even make up her own mind about whether my wisdom teeth were a nuisance or perfectly fine which was a tad annoying. But the biggest problem isn't the care provided but the office system. I've missed ONE appointment at this location. Today I called to check and see why I hadn't received a reminder call for my appointment tomorrow. It had been a little over 6 months and I was certain I wrote down the correct date. She tells me it isn't the 14th but it was actually the 4th. She tells me she did personally call and leave a message reminder for that appointment. Okay, number 1 I'm pretty sure I wrote it down correctly but I could've made a mistake. I'm human. But number 2 - why didn't I receive the call? Why doesn't my phone register a missed call from them? Why is there no message? She then checks with her office manager to see if we can 'reschedule' and I'm told no for missing three appointments. I only missed ONE (and it was my fault, mind you; I take responsibility) What is the second appointment I missed? They don't know. The third? The one that was supposedly on the 4th and not 14th of which I was given no reminder (you know, in case of simple human error.) I was pretty pissed at this only to discover that my mom had a letter from them that was sent to the wrong address. She had it for a few days and remembered to give it to me after telling her about what happened. They're trying to charge me 35 dollars for not showing up to the appointment. Are you kidding me? I get that no-shows are detrimental and waste precious calendar space but this could've easily been avoided with a phone call I supposedly did receive. I also show that the date I logged the appointment into my phone before transferring it to my calendar was back in March - the month of my last appointment. Most likely I created it so I wouldn't forget. So what, did I really make an error right after she told me the date or did they change it without my knowledge? I'll never know, but I do know three things: 1) it's pretty sketchy, 2) after this, I wouldn't go back if they welcomed me back, and 3) I am not paying that missed appointment bill. It's bs. A year ago if you had asked me if I'd recommend All Smiles I would've said yeah. The staff is nice and the dentists do good work. Now? Hell no. The office administration is obviously unprofessional and the level of dentistry isn't superior enough to have to contend with what I just went through. 1/5

Always a great experience. Most personable staff in I have ever met. They are committed to the patient, and go above and beyond each time. The atmosphere is very welcomimg, and John Walker is so great!

Love the service and cheerful atmosphere. They take great care of you here. I've been going here twice a year since 1990.

I had all four of my wisdom teeth removed, two of which were not completely through and required surgery/stitches on Nov. 30th. At my consult and surgery Dr. Hughes was incredibly helpful, informative and calming. His staff also did a wonderful job with my scheduling and working with my insurance. I was in and out of surgery in no time and sent home under care with my medicine and great instructions. Within a few days I was no longer in pain and able to eat normal food again. I cannot recommend Dr. Hughes enough if you are looking to have a removal/surgical removal.

Friendly and professional. Excellent and thorough service. Glad it was recommended to me by my family physician.

Both of my kids go here! Great staff! Very helpful, caring and knowledgeable! Recommend to anyone!

The wait takes forever and the nurse practioner knows more than the doctor. Miss the original doctor to bad he retired

Dr Kevin Klinedinst has been my dentist since I was a very young teenager (that is over 20 years ago). He is always willing to work you in or see you ASAP if needed. I can't say enough great things about him. For those who think they can't afford denistery then please consider seeing Dr. Klinedinst. He has several payment options and is willing to work within your budget. I refer all my friends to him and his wonderful staff.

It was the most splendid visit to the dentist I've had in the last 6 months. Everyone was wonderful

Very friendly staff they took very good care of me.

I had an absolutely wonderful experience at Clifty Family Dental. Everyone there is so nice.

Best dentist ever! No fear anymore.