Dentists

Not happy with service..they seem to be confused about everything there..especially your bill...

My partner went to Taylor Dental because it was the only dentist within walking distance of his work that could accommodate his lunch schedule. They got him in two days after his call. He came home elated and raving. I didn't know someone could truly enjoy going to the dentist, but he did. A few months later I decided to try them out. I wasn't expecting to be as overjoyed by my experience but I was hoping, at least, not to be traumatized by it. When I walked in the receptionist was extremely welcoming, offering me a water or tea, and immediately recognizing my partner's name when I mentioned him. My wait was short and I was brought to the back for an initial appointment. First I was given a tour of the entire office to help get my jitters out. I was introduced to the staff who were not with patients. The dental tech (or assistant? I don't know the difference, honestly) was very relaxing. She offered me a blanket. The tools that were used were connected to a computer so I could look inside my mouth at the same time as she worked. They took frequent pictures, and later when the dentist came in he explained them to me. Sadly, I needed a root canal. I was able to make an appointment immediately. I was a bit nervous about it when I came in. The dentist patiently answered every single one of my questions. He seemed genuinely pleased to be able to share his knowledge, and did so in a congenial rather than patronizing manner. He was calming and kind. He told me I should feel absolutely no pain during my root canal. Somehow, he was right. I was given some special glasses with screens as lenses that played a movie for me to watch. I was able to chose a film from a very long list, which somehow included my favorite rom-com that few people watch (Because I Said So, featuring Diane Keaton and Mandy Moore). I was given headphones. We created a hand signal for me to show that I needed a break, and then he began the procedure. I truly did not feel any pain during the root canal. The dentist personally called me the next day to make sure I was feeling ok and to see if I needed anything or had any questions. Both the attention to detail and incredible customer service are what set this office apart from other dentists' offices. While it is a bit more expensive than other dentists (and much more expensive than chain dentistry), if you are able to afford it and you are searching for a dentist office that pays close attention to you, meets you where you are, and helps you make goals to improve your dental health that are catered to -you-, then Taylor Street Dental is absolutely the dentist office for you.

Wonderful experience. They make you feel that you are special. A celebrity, if you like. Thank you all.

Dr Michitti is a very good dentist but it seems that the staff was always leaving. I had a crown put in and the Dr didn’t have an assistant for the removal and prep for the crown and still hadn’t hired one three weeks later to have the crown put in. I have been having problems with that crown since he put it in last fall and I have gone elsewhere for dental work. I asked around if a dentist should be doing crown prep and installation by himself and a friend in the dental field said absolutely not.

NEVER EVER GO THERE. THE GUY IS A HACK

I called to inquire about a Root Canal and the Receptionist was very rude. She didn't even let me finish what I was inquiring about. If the person that greets first time callers is this rude then I can only imagine what the other office personnel is like.

Dr Shapiro's no-nonsense, straight shooter approach was a godsend for my fractured tooth. He and his teammate, Rachel, were both professional, comforting, and informative during the root canal therapy. I don't know about you, but I prefer to keep the amount of time someone is digging around my face to a minimum. They made this possible. Dr Shapiro moves with the precision and the execution indicative of high level mastery in endodontics.

Tamika Lewis gave me a great experience with her attitude and her great personality. Not many people in her field from my experience can make a client feel comfortable to be at the dentist! I hope she goes far in your field!