Dentists

Staff is horrible, doctor must be completely miserable with his life considering how horrible he treats his patients. Went to get 2 of my wisdom teeth removed and came out with all 4 removed, a bruised arm considering how many times he injected me with the needle for anesthesia and moved it around, as well as a tooth shard that he left inside that has prevented me from healing. Afterwards, While I was crying hysterically to leave to see my mother which they shouldn't have kept from me since I'm a minor, heard the doctor say he couldn't work with a little girl about 8 years old because she was crying too much and he couldn't stand it, no one explained anything to me nor to my mother and they just pushed the small amount of gauze into my hand and walked my drugged ass out of there. Way too unsympathetic.

Great experience!!!

Beyond excited about our experience here. I love the staff. They are professional and friendly. The office is always clean and I love that they use natural cleaning products. Nice car atmosphere. The atmosphere is how a children's dentist should be.

My kids (and I) love this place. The staff are super friendly and the doctors (my favorite - Dr. Patel) are amazing. The office is clean and kid friendly. You will not be disappointed!

I'm very particular about my teeth and Dr. Martin at CPW is by far my favorite Dentist of all time. In fact, her entire team are so caring and gentle I look forward to every visit. It's also very comforting to know CPW is available on the week-ends. I've never had to wait more than 5 minutes from my scheduled appointment and their professionalism is beyond reproach. I can't say enough positive feedback about Dr. Martin, her team and Central Park West Dentistry. I would never go anywhere else in New York for my dental care.

Dr. Ela is so warm and friendly. She greets my children with a smile and knows just what to say to them to put them at ease. She is so patient and takes time to explain what's she's doing. She is THE best pediatric dentist I have encountered! I can't recommend her enough!

Thank you for the kind and professional treatment. My experience today was nothing less than Excellent!

I used to hate going to the dentist before I went to Marcia Grossman. Truly an incredible dentist, with professional, comforting bedside manner. Very knowledgable! I foresee myself going to her for a very long time.

In NYC, the epicenter of dental practices, I could not imagine a better practice or better doctor than Reuven Mohl. Cleared up my insurance issues, confirmed appointments with a personal call, rescheduled at the last minute, and no wait to see the dentist whatsoever. Appointments are scheduled/staggered to accommodate the patient and the procedure. In fact, when I arrived early I was seen early. Dr. Mohl was indeed gentle, kind, reassuring, informative, and professional. Took his time and answered questions. My procedure required no local anesthesia and was still pain free. I am a squeamish patient, but I came back for my second appointment worry-free. I am not a native New Yorker and did not have a personal recommendation or a wide variety of in-network choices to guide me after neglecting my teeth for 25 years. I feel extremely fortunate to have found Dr. Mohl and his Office Manager, Constance. Strongly recommend and happy to do so.

At first I was very happy here. Then over time I started hearing negative things from ppl who go and realized what they were saying was true, You are given treatments that do not solve problems, and are billed for things you are not aware of. And now I am beiong harrassed by a "lawyer"? WTF?

This practice is in need of some serious change, but after talking with Daniel, their manager, I'm hopeful. A couple of years ago I had a horrible toothache. My usual dentist wasn't able to see me right away, so I decided to make an appointment with a dental office on the same block as my office -- Nuance Dental (60th St. location.) At first, I was told it was just a simple cavity, and they would be able to help me right away. Although the Dr was friendly (sorry, I don't remember the gentleman's name) the problem turned out to be much worse. After coming back in for inspection, they advised a root canal to be done at the West side location. As an Astoria resident with an east side employer, I wasn't thrilled but decided to move forward anyway. The root canal didn't go so well. From the day it occurred, I had extreme pain in the tooth and my gums/mouth above it. They told me to wait a week or so before coming back in -- which I did. My follow up appointment was mishandled and they forgot to notify my dentist that I was coming back. I arrived and was told Dr. Fernandez would see me instead. Dr. Fernandez was clearly frustrated by the admin mistake, and wouldn't talk directly to me. She asked the assistant why I was here, in front of me. I interrupted and explained myself. She looked at an x-ray, glanced at my teeth and told me I was just brushing it improperly -- I challenged that, so they ended up re-scheduling me with my actual dentist. When I arrived at the next appointment, the dentist confirmed my suspicion of needing to redo the root canal. The reason I tell this story is to highlight the dismissive and unprofessional nature of Dr. Fernandez. Clearly, she needs to work on her people skills (other patients seemed equally upset with the practice that day) and probably should take more care with a diagnosis.' That was two years ago. Despite some additional scheduling issues, I decided to keep going since I liked my dentist, Dr. Allison. Unfortunately, he has since left the practice -- and I found this out yesterday at a scheduled appointment. Upon entering, I noticed many things weren't right. Someone was actively (and loudly) complaining about service and work while I was signing in. They sat me down at a chair 10 minutes later only to move me because things were broken. Once in the 2nd room, they told me about a new dentist that had started... I asked where mine was. They gave me the bad news. I felt bad, but politely told the assistant that I didn't want to proceed, given my past experiences. I started to walk out when Daniel was working to resolve the other patient's issue in the lobby. I was asked what happened and gave a brief explanation. As expected, the other patient wasn't thrilled about seeing/hearing another patient actively leave the practice. Daniel was kind enough to pass along my info to Dr. Allison, in case I wanted to follow him wherever he ended up, which I can appreciate. I know this put Daniel in a tough situation, but I'm glad he took this action. The next day (today) I was able to speak more with him about my issues. Although I don't think I'll be returning anytime soon, It seems as if he sincerely cares about improving the experience for the patients. Maybe in a year or two, I'll take another look. If scheduling, attitude, and environment improve, I may come back due to the extreme convenience of its location. For now, I don't think I'll be telling my friends/family/coworkers to go there.

Pain free the doctor is great

He's awesome and trustworthy!

Our 8 year old daughter needed 4 fillings. We were petrified, as she is totally pain intolerant, but Dr. Jerry was amazingly gentle and patient. She didn't flinch at all and she has no fear of going to the dentist now.