Dentists

Dr. Michelle is the new dentist at Geneva Family Dental. She has revamped the entire office and practice since buying it - including replacing the person doing billing. Our family has found her and her staff to be professional, friendly, compassionate and going out of their way to explain what they do.

I love this clinic and will never go anywhere else. Dr. Dixon is the BEST!

I went to this dentist over four years ago and just finished fighting them over a bill. I was told by both my insurance and their office that they accepted my insurance and I was in network. I paid my copay before my filling but before I left I was told I needed to pay another $200 on top of my copay, and that insurance would reimburse me. I gave the receptionist my card which she ran four times, draining my account. The fourth time she ran my card it was declined, since she had already taken $600 out of my account. She was very rude, told me I didn't have enough money, and to figure it out and come back the next morning to pay them. I knew I had the money in my account, so I went home and checked my online statement, which showed she took the copay and $600 out of my account. I called the office immediately and informed them I would need a refund. The next day I went back to the office with my bank statement so they could refund me, the receptionist was very rude and insinuated I still owed them money. Two weeks later, I was refunded $400, so my copay as well as $200 was paid to Dr. Linscott. Several months later, I received a past due notice from Dr. Linscott, claiming I owed his office $200. I called immediately, and they claimed they had no record of any payment. I then called my insurance (since I was told by Dr. Linscotts receptionist I would get a refund) and asked them about the claim. They told me a claim was never submitted, but that my filling should have been 100% covered, I was only responsible for the copay. I once again called Dr. Linscotts office told them I spoke with my insurance and that I should be expecting a refund but they never submitted a claim. I once again showed his receptionist my bank statement proving I already paid my bill. They apologized and claimed it was an oversight. A few weeks later I recieve a bill from my insurance. Dr Linscott submitted a claim stating I paid nothing, my insurance paid the copay and cost of the filling ($200, that I already paid and should have been "refunded") , and now wanted me to pay my copay. I once again showed proof of payment, they waived my bill of the second copay and paid the cost of the filling. At this point his office has received $250 from myself and $200 from my insurance. Insurance sends me a letter stating that my account with Dr. Linscott is up to date and paid. Three months later I receive a notice from a debt collector stating I owe Dr. Linscott $200. I call his office and offer to show him bank statements for the third time. They claimed it was an oversight on their part, my account was settled, and to ignore the debt collectors letter, they would correct their mistake. Three more months pass and I receive another letter from the debt collector. I once again call Dr Linscott where I am told their billings department is located out west (?!) and that they had no records. Fed up, I decided to battle it out with the debt collector. I sent them proof of payment several times, both faxing and mailing bank statements and letters from insurance. Every few months I would be called and threatened by a debt collector, where I would immediately mail proof of payment. The final straw was when the debt collector rudely told me I would be taken to court and my life would be ruined. I filed a dispute with Equifax showing them proof of payment. I also emailed the debt collector with bank statements, insurance statements, and my statement submitted to Equifax. Two weeks later I received an email from the debt collector stating Dr. Linscott no longer had interest in pursuing my account. My negative mark on my other wise perfect credit report has been removed, and hopefully this ordeal is over. Sad thing is, my filling was done incorrectly, still causing me daily pain, so it needed to be redone a year later. Long story short, I would not recommend going here at all. It's taken four years, $100 worth of copay payments, $400 of service payments and countless hours of frustration, stress, and phone calls, for them to fix my credit and leave me alone.

Dr. Duval and Dr. Balbo are excellent physicians, always easy to talk to and thorough. Primary care visits in the summer are much faster, and easier to get, than visits in the school year. The walk-in clinic can be a bit backed up at times during the school year. Never had any issues with the quality of care here- the staff are polite and attentive.

I sidntvreally care for them i was not really getting my goals met. But tgere is some good people still that works there

Excellent doctors! We travel 90 minutes one way to see Dr. Tom Quinn for his expertise in contact lenses. They also have a good selection of eyeglass frames.

I had an extraction today and it was painless. The staff was helpful and calm and so was Dr. Monroe. I had a previous appt 9 years and it was also uneventful. Oral surgery is frightening but it was totally ok with this surgeon. The numbing prep took awhile but the extraction process was less than a minute. 2017 I had another extraction last week and the numbing took time because it was a front tooth this time. The extraction took 30 seconds. It helps that I totally trust him.

My experience at the Athens Dental Depot has always been positive. The staff is attentive and professional. The expanded parking is helpful. My dental treatment has always been professional. Dr. Ginder and staff always take time to answer my questions. I have always felt that they care about how they do their job and about the patient.

Dr Matthews is excellent. He is very gentle and patient. I appreciate that he takes the time to explain what procedures I may need and takes the time for questions and concerns. He has an overall wonderful chairside manner! Suzie and Ruthie ,the hygienists, actually make getting your teeth cleaned a fun experience! Everyone in the office is friendly, helpful, and professional. I highly recommend Riverwalk Denistry. If it's been awhile since you've been to the denists or have fears of the chair, this is the office for you.

Rude receptionist. Not even close to helpful.

Helpful Staff.

All of my kids have been going to Alder Orthodontics over a span of 6 years now. Dr. Alder is just fantastic.

Best local dentist experience! Thanks Dr. Spero

I recently went to see Dr. Conrath for my wisom teeth, and she was spectacular in every way! I'll definitely be going back.